1)Installs and maintains computers peripherals and software.2)Performs hardware maintenance and repair as directed.3)Performs network and cable installations and assists in troubleshooting network problems.4)Assists endusers with the utilization of computers and related hardware.5)Assists in recordkeeping regarding the functioning and inventory of the school districts computers and related equipment repairs etc.6)Performs periodic preventive maintenance on computers and peripherals. 7)Monitor and complete help desk tickets in a timely manner.8)Maintains appropriate documentation of all installed software applications and maintenance and repairs to all computers and peripherals.9)Assists in setup and deployment of new technology.10)Assist monitor and train data staff with user creation update deletion and management services to the district staff.11)Monitor and maintain the districts user databases including integration/synchronization with active directory Google and more in collaboration with the Server and Network team members.12)Directly works with teachers staff and administration on any technology issues.13)Maintains uptodate knowledge regarding hardware and software supplied by the major computer manufacturers.14)Proficient with various operating systems on computers (ex. Windows ChromeOS iOS Android).15)Proficient with Ethernet networks.16)Assists in the resolution of instructional educational software or hardware questions by phone and in person as required.17)Escalate issues to level 2 technicians systems manager and CTO when needed.18)Ability to communicate effectively with all levels of endusers.19)Ability to follow oral and/or written instructions.20)Ability to report work orally and/or in writing to the supervisor.21)Ability to establish and maintain cooperative working relationships with staff and other contacts in the course of work.22)Performs other related tasks and assumes such other responsibilities as may from time to time be assigned by immediate supervisors
Required Experience:
IC
Computer Technician Tier I
