Center Supervisor
Center Supervisor
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Job Description
Responsibilities:
Under general direction responsible for supervising daytoday plasma center operations to ensure efficient plasma collections
Provides instructions conducts meetings and communicates performance expectations
Advises management of employee relations and escalated donor issues
In conjunction with Group Leaders facilitates donor movement throughout the center minimizing wait and processing time
Monitors time card reporting procedures attendance and utilization of overtime
Conducts error investigations and develop recommendations for process improvement
Participates with management in recruitment and selection of center operations staff and in providing performance appraisals and feedback
Ensures compliance with standard operating procedures (SOPs) and applicable federal state and local regulations
May assist with recruitment and selection of center operation staff and implementation of marketing initiatives to increase donor retention
Qualifications:
High school diploma or equivalent vocational or technical training
Bachelors Degree or equivalent combination of education and professional work experience preferred
Minimum of 1 year supervisory experience required with responsibility for overseeing the activities of others
Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.
Our Benefits
CSL offers the following benefits for this fulltime position: Options for health care benefits including choices of plans for medical dental and vision prescription drug coverage; Companyprovided basic life insurance and Short and LongTerm Disability; the option to participate in CSLs 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations illness and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit https://cslbenefits/cslp.
About CSLPlasma
CSL Plasma is one of the worlds largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma.
We want CSL to reflect the world around us
As a global organization with employees in 35 countries CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL.
Do work that matters at CSL Plasma!
Required Experience:
Manager
Employment Type
Full-Time
