In the minute it takes you to read this job description Bluecore has launched over 100000 individually personalized marketing campaigns for our retail ecommerce customers!
We are looking for a highly detailoriented Renewals Manager (RM) to support renewal efforts for enterprise Retail accounts. In this role you will partner with CS leadership to manage complex contract negotiations and develop tailored renewal strategies. As a RM you will manage the contract and forecast process for a variety of Retail customers endtoend and collaborate with CS to meet revenue targets. Your work will directly impact the companys retention and growth goals.
Key Responsibilities:
- Operational Excellence: Manage a high volume of accounts with machinelike consistency by getting ahead of deadlines initiating renewal processes well in advance and collaborating with CS to ensure account performance is on track and potential issues are addressed early.
- Pipeline Ownership and Accuracy: Maintain a renewal pipeline with precision ensuring accurate forecasting and timely updates in CRM tools like Salesforce with no opportunities slipping through the cracks.
- CrossFunctional Alignment: Serve as the central point of contact across CS AM and Deal Desk teams aligning on renewal strategies and delivering errorfree quotes and proposals that align with business objectives and customer needs.
- Complex Renewal Management: Handle complex multiyear agreements with meticulous attention to detail ensuring compliance and accuracy.
- Revenue Expansion: Identify strategic growth opportunities and collaborate with CS AMs and Deal Desk / Finance for frictionless .
Qualifications:
- Proven experience managing enterpriselevel renewals and achieving retention metrics.
- Advanced negotiation analytical and leadership skills.
- Proficiency in tools like SFDC Google Sheets/Excel Google Slides/PowerPoint.
- Ability to influence and communicate effectively with Clevel executives.
Salary Range:
$100k $120k OTE
Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity perks & benefits and development opportunities at Bluecore. Individual pay decisions are based on several factors including qualifications for the role experience level skillset geography and balancing internal equity relative to other Bluecorians. We expect that the majority of candidates who are offered roles at Bluecore to land well within our salary ranges based on these factors.
More About Us:
Bluecore is a multichannel personalization platform that gives retailers a competitive advantage in a digitalfirst world. Unlike systems built for mass marketing and a physicalfirst world Bluecore unifies shopper and product data in a single platform and using easytodeploy predictive models activates welcomed onetoone experiences at the speed and scale of digital. Through Bluecores dynamic shopper and product matching brands can personalize 100 of communications delivered to consumers through their shopping experiences anywhere.
This comes to life in three core product lines:
- Bluecore Communicate a modern email service provider (ESP) SMS
- Bluecore Site an onsite capture and personalization product
- Bluecore Advertise a paid media product
Bluecore is credited with increasing lifetime value of shoppers and overall speed to marketing for more than 400 brands including Express Tommy Hilfiger The North Face Teleflora and Bass Pro Shops. We have been recognized as one of the Best Places to Work by Fortune Crains Forbes and BuiltIn as well as ranked on the Inc. 5000 the most prestigious ranking of the nations fastestgrowing private companies.
We are proud of the culture of flexibility inclusivity and trust that we have built around our workforce. We are a remote first organization with the option to potentially work in our New York headquarters on occasion moving forward. We love the opportunity to come together but employees will always have the option on where they work best.
At Bluecore we believe in encouraging an inclusive environment in which employees feel encouraged to share their unique perspectives demonstrate their strengths and act authentically. We know that diverse teams are strong teams and welcome those from all backgrounds and varying experiences. Bluecore is a proud equal opportunity employer. We are committed to fair hiring practices and to building a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin disability age familial status or veteran status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Required Experience:
Manager