E-Commerce Producer
E-Commerce Producer
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
General Position Summary
The Digital Operations Producer will work closely with the Site Operations Manager to organize prioritize manage and execute technical projects and tasks related to Country Suppliers digital ecosystem and presence. This includes maintaining and extending Country Suppliers websites feature set troubleshooting various webbased systems and system integrations issues and managing technical projects and support tickets. This position requires strong technical troubleshooting skills.
Essential Functions
Collaborate with the Site Operations Manager to manage requirements development and maintenance of technical initiatives
Manage or help to manage technical projects and tasks
Troubleshoot digital ecosystem issues as assigned
Document solutions
Create and maintain Jira tickets across multiple Jira Projects
Work with Digital Merchandising Digital Marketing and Digital Customer Service departments on current issues and future system enhancements.
Required Skills and Abilities
Solid technical troubleshooting skills
Ability to work with development teams and internal customers to facilitate the delivery of customer requirements
Ability to focus on priorities manage change and deliver against agreed deadlines
Proficiency in MS Office especially Excel experience with Jira a plus
Strong written and verbal communication skills
Experience with HTML and JavaScript
Web Development or Computer Science degree or experience a plus
Education and Experience
Bachelors Degree preferably in Information Technology
3 years supporting webbased (SaaS) technical platforms
2 years supporting integrations between webbased systems
Experience working at or managing a systems integrator
Experience managing 3rd party software vendors
Experience with digital platforms including eCommerce Platform Order Management System Product Information Management tools
Experience with Google Analytics
Basic JavaScript HTML and CSS skills
Strong business data analysis and interpretation skills
Strong collaboration skills; experience managing digital marketing in a highly matrixed multichannel retailer a strong plus
Strong Microsoft Office skills especially Excel
Selfstarter and able to solve complex problems
Physical Demands/Job Conditions
Sit for extended periods; frequently stand and walk;
Normal manual dexterity and eyehand coordination;
Lift and move objects weighing up to 25 lbs.;
Use of office equipment including computer telephone calculator copiers and fax.
Periodic travel to various store locations.
Potential for occasional outofstate travel and overnight trips.
The above noted job description is not intended to describe in detail the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so too may the essential functions of this position.
Employment Type
Full Time
