Utilities Services Dispatcher
Utilities Services Dispatcher
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 45510 - 55952
1 Vacancy
Job Description
General Summary
The primary function of the Utility Services Dispatcher is to perform responsible computer and telecommunications work under stressful conditions receiving emergency and routine calls in a 24hour operations environmentrelated to public utilities (gas water sewer storm water) or public works (street traffic or trash) inquiries and emergencies within the Charlottesville service area. Monitors gas regulating equipment of the gas distribution; dispatches service crews in response. This position reports to the Utilities Administration Manager within Public Utilities.Extensive onthejob training is required before release to work independently. Training is conducted inhouse by a qualified dispatcher and will occur on various shift assignments.
Primary Work Assignment is the Swing Shift
(Standard Shift: 8 hours per day with the potential for 12hour shifts or additional hours as operational needs arise.Swing Shift Schedule:
- Friday Saturday: 11:00 PM 7:00 AM
- Saturday Sunday: 11:00 PM 7:00 AM
- Tuesday: 7:00 AM 3:00 PM
- Wednesday Thursday: 3:00 PM 11:00 PM
- Off: Sunday (Day) Monday and Friday (Day)
Additional Shift Flexibility:
While this position is primarily assigned to the Swing Shift candidates should be willing to cover other shifts as operational needs arise. These shifts include:Day Shift:
- 8:00 AM 4:00 PM (Monday Tuesday Thursday Friday)
- 7:00 AM 3:00 PM (Wednesday)
Midnight Shift:
- 11:00 PM 7:00 AM (Sunday Thursday)
The preferred hiring amount is between$21.88 $26.90 an hour $45510.40 $55952.00Annually).Starting offer is based on applicable education experience and internal equity. This is a fulltime nonexempt position which provides excellent benefits including 13 paid holidays 1 floating holiday paid vacation and sick leave health insurance options with employer contribution employerpaid life insurance Citys retirement options gym membership reimbursement and continuing education/training opportunities.- For a general summary of benefits offered by the City please click the benefits tab on this posting or visit City of Charlottesville manages its own retirement systemand does not participate in VRS; however the City has a Portability Agreement with VRS and there are certain provisions that must be met. If questions pertaining to the Portability Agreement please contact the Citys Benefits Administrator at.
Note:This job opportunity is advertised with a closing date of Continuous. If interested in being considered an application should be submitted as soon as possible. Applications may no longer be considered once a reasonable number of applications has been received or once a candidate to fill the position is identified. Applications may be evaluated on a continuous basis and interviews may be conducted as soon as possible during the recruitment. This job announcement may close at any time after 7 calendar days.Essential Responsibilities and Duties
- Monitors gas pressures and calculates consumption levels; reads and prepares charts; records data and prepares reports; relays abnormal operating conditions to appropriate personnel;
- Activates and checks alarm devices and consumption recording devices for proper functioning and performs routine maintenance;
- Receives complaints and requests for service from residential and commercial customers and other citizens for various services; dispatches work orders and relays information to division and other departmental service areas; documents all data in SAP;
- Seasonally monitors extreme weather conditions and notifies department authorities;
- Monitors fire department radio and relays information concerning gas leaks or other problems to appropriate personnel;
- Monitors security and controls admittance to administration building;
- Performs data entry for meter reading work orders and related work in SAP;
- Performs related duties as assigned.
Education Experience and Skills
Minimum Qualifications:
- Any combination of education and experience equivalent to a high school diploma.
- A minimum of six months of office customer service or clerical experience using computerized systems required.
- Note the required shift schedule in the general summary.
- (Extensive onthejob training is required before release to work independently. Training is conducted inhouse by a qualified dispatcher and will occur on various shift assignments.
- Position is subject to DOT drug and alcohol testing regulations.
Physical Conditions & Additional Information
Sedentary: exerting up to 10 pounds of force occasionally or a negligible amount of force frequently to lift carry push pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.
This position may be required to work weekends evenings nights and holidays and/or as needed to cover vacant shifts.
This is a safety sensitive position subject to DOT drug and alcohol testing for preemployment reasonable suspicion postaccident and random testing.
A majority of time spent in this position involves indoor work. The noise level in the work environment is usually moderate.
The City of Charlottesville is an Equal Opportunity Employer and supports workforce diversity at all levels of the organization. The City prohibits discrimination on the basis of race color creed religion national origin ancestry citizenship status age sex or gender (including pregnancy childbirth and pregnancyrelated conditions) gender identity or expression (including transgender status) sexual orientation marital status military service and veteran status physical or mental disability genetic information or any other characteristic protected by federal state or local laws. The City is dedicated to this with respect to recruitment hiring placement promotion transfer training compensation benefits employee activities access to facilities and programs and general treatment during employment.
Requests for reasonable accommodation by individuals with disabilities may be requested by contacting Human Resources ator .
The City of Charlottesville conducts job related background checks reference checks and preemployment drug tests in accordance with federal state and local law of applicants who reach the final stages of the employment selection Citys policy has not changed because of the decriminalization of in the Commonwealth of Virginia. remains an illegal drug under federal law and it continues to be a violation of the US Department of Transportation regulations and the Citys policy prohibiting employees from testing positive for .
Employment Type
Full-Time
