NORC Case Manager - Aging Services - West Side NORC
NORC Case Manager - Aging Services - West Side NORC
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$ 45742 - 52000
1 Vacancy
Job Description
Job Details
Description
Organization Overview:The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are wellestablished Manhattan communitybased agencies that support services to approximately 30000 New Yorkers. We are two of New York Citys leading human services organizations meeting the needs of children youth and families homeless individuals and older adults throughout Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. The Isaacs Center focuses primarily on the needs of children and lowincome families outofschool and outofwork youth and aging New Yorkers. We operate at community centers located in the neighborhoods of East Harlem and Yorkville and seek to deliver programs that are impactful innovative and intergenerational.
Program Description:The West Side NORC (Naturally Occurring Retirement Communities) promotes the concept of aging in place by providing a myriad of services for residents which enable them to remain in their homes and lead healthy and fulfilling lives. The Goddard Riverside West Side NORC is comprised of five cluster buildings on the upper west side and serves residents age 60. Comprehensive services include social work/case assistance/management services health promotion services recreational/educational/social group activities as well as other support services provided by onsite Goddard Riverside staff.
Position Summary: The NORC Case Manager provides individualized services to enable seniors to live independently. The Social Worker works with residents their families and support systems to access any additional services that promote healthy safe and meaningful lives. Specific services include: assistance with applications and recertifications for benefits including Medicare Medicaid long term care SNAP HEAP accessing Food Resources referrals and providing connections to medical care inhome care legal services collaboration with the NORC VNS Nurse and coordination with NORC case assistance services such as chore assistance escort services home visits telephone reassurance calls. Additional services include helping NORC members access educational cultural and recreational activities that provide a sense of value wellbeing and community.
Schedule: MondayFriday 35 hours per week some evening work)
Salary Range:$45742 $52000
Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidates number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.
Roles Responsibilities and Essential Duties
Role Responsibilities and Essential Duties
Client Services:
- Provide Individualized case management services to NORC members ensuring that the needs of individuals and the community are met
- Support the functioning of all services within the site and collaborate with NORC Case
- Assistance staff members Nurse Volunteers Consultants and Program Director
- Provide emergency assistance and outreach if needed
- Develop outreach strategies and outreach activities to engage and enroll new participants
- Ensure a culturally responsive safe inclusive respectful and welcoming environment.
- Conduct ongoing outreach and collaboration with other agencies to access additional resources and services
- Communicate and coordinate with NORC building management and staff
Program Development:
- Collaborate with Program Director to develop additional NORC services based on member need or interest
- Collaborate and build sustainable partnerships
- Attend community meetings to cultivate relationships with community members other services providers local government entities
- Assist with the coordination and supervision of volunteers and consultants
- Participate in and help to develop special projects or new initiatives
Program Administration:
- Implement support and follow all agency policies and procedures.
- Complete all chart work and requirements in a timely and thorough manner
- Ensure readiness for audits by funders inhouse or as needed
- Establish and enforce safety rules and emergency procedures.
- Attend staff meetings agencywide meetings and trainings supervision sessions
- Participate in program assessment and improvement plans
- Other duties as required and assigned by Director
Qualifications/Educational Requirements:
- Minimum of Bachelors degree with case management experience with older adults
- Experience working in a professional environment with older adults
- Fluency in a second language is a plus (Spanish preferred)
Skills Knowledge and Abilities:
- Strong clinical writing and administrative skills
- Knowledge of the strengths and needs of older adults
- Ability to communicate with and engage members who may present with some barriers (physical hearing or visual impairments mental health issues etc.
- Ability to multitask and work in a fastpaced environment
- Ability to write accurate and concise chart notes
Computer Skills:
- Experience with Microsoft Office programs especially Outlook Word and Excel
- Ability to learn and use electronic databases
Physical Requirements:
- Ability to walk and stand frequently make home visits to the various NORC buildings
- Ability to travel to homebound members and hospitals rehabs if needed
Work Environment:
- Shared Office spaces and Community Rooms in several buildings
- Occasional home visits hospital and rehab visits or escort to appointments
- Remote work if necessary
We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.
Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race color religion creed gender national origin age disability marital or veteran status sexual orientationgender identityor any other characteristic protected by federal state or local law.
The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform jobrelated tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Required Experience:
Manager
Employment Type
Full-Time
