At ARSIEM Corporation we are committed to fostering a proven and trusted partnership with our government clients. Weprovide support to multiple agencies across the United States Government. ARSIEMhas an experienced workforce of qualified professionals committed to providing the best possible support.
As demand increases ARSIEM continues to provide reliable and cuttingedge technical solutions at the best value to our clients.That means a career packed with opportunities to grow and the ability to have an impact on every client you work with.
ARSIEM is looking for a System Administrator 1. This position will support one of our Government clients in Annapolis Junction MD.
Responsibilities
Provides support for implementing troubleshooting and maintaining lnformation Technology (IT) systems.
Manages IT system infrastructure and any processes related to these systems.
Provides support to IT systems including daytoday operations monitoring and problem resolution for all client/server/storage/network devices mobile devices etc.
Provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification diagnosis and resolution of problems. Provides support for escalating and communicating status to agency management and internal customers.
Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
Configures and manages UNIX and Windows operating systems and installs/loads Operating system software troubleshoots maintains integrity and configures network components and implements operating systems enhancements to improve reliability and performance.
Minimum Experience
Five 5 years of experience as a SA in programs and contracts of similar scope type and complexity is required.
Bachelors degree in a technical discipline from an accredited college or university is required.
Five 5 years of additional SA experience may be substituted for a bachelors degree.
Capabilities
Provide support for implementation troubleshooting and maintenance of IT systems
Provide Tier I (Help Desk) problem identification diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Assist users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification diagnosis and resolution of problems.
Support IT systems including daytoday operations monitoring and problem resolution for all client/server/storage/network devices mobile devices etc.
Provide support for escalating and communicating status to agency management and internal customers.
Optimize system operations and resource utilization and perform system capacity analysis and planning.
Clearance Requirement: This position requires an active TS/SCI with a polygraph. You must be a US Citizen for consideration.
Candidate Referral: Do you know someone who would be GREAT at this role If you do ARSIEM has a way for you to earn a bonus through our referral program for persons presenting NEW (not in our resume database) candidates who are successfully placed on one of our projects. The bonus for this position is $5000 and the referrer is eligible to receive the sum for any applicant we place within 12 months of referral. The bonus is paid after the referred employee reaches 6 months of employment.
ARSIEM is proud to be an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other federally protected class.
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