Job Title: Direct Support Professional (DSP) Reports to: Residential Managers/Residential Director Department: Residential Compensation: $23 per hour
Company Overview: Shrub Oak International School www.shruboak is a therapeutic day and residential school for autistic children adolescents and young adults with complex cooccurring conditions. Located in northern Westchester County Shrub Oak offers unparalleled educational opportunities for autistic students in a familycentric supportive environment. We offer a variety of programs to meet the needs of students across the spectrum and our curriculum is based on the most advanced and successful evidencebased clinical and academic approaches in ASD education.
Essential Functions: The Direct Support Professional (DSP) is a yearround position. In collaboration with the other departments the DSP provides front line direct care for students and administrative support for daily operations. The DSP is responsible for guiding and mentoring students assisting with emergency response procedures and collaborating with all members of the Shrub Oak staff. As a coach and mentor the DSP works closely with colleagues to create and maintain an inclusive community and foster specific skill development to meet the individualized needs of Shrub Oaks student population. Having access to confidential information regarding Shrub Oak and its students discretion and independent judgement is required. The DSP also actively assists with other programs events and services administered through Campus Life or Education and can be involved in a wide range of responsibilities.
Manage daily care needs operations and programs for students.
Act as a liaison between departments to support daytoday operations.
Build trusting relationships with students understanding their unique needs and promoting a positive inclusive environment.
Enforce policies to foster selfadvocacy collaboration and independence in students.
Complete administrative tasks including shift logs maintenance requests incident reports and progress tracking.
Deescalate crises using SOIS protocols and report emergencies promptly per policies.
Facilitate on and offcampus programming tailored to student ITEPs and developmental goals.
Mentor and support students in life skills collaborating with faculty and clinicians and tracking progress.
Serve as a resource for students and staff guiding programs activities and academic support.
Plan evaluate and oversee educational programs and daily living activities for students.
Attend required meetings trainings and seminars as scheduled.
Please note: This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Duties responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Requirements: Experience & Education:
1 year of work experience in a highvolume/demanding customer service or human service position required
Customer service experience required
High school diploma/GED or equivalentrequired
At least 3 years of experience in a highvolume/demanding customer service or human service position; special consideration given to those with EMT/EMS CNA/HHA/PCA or similar experiencepreferred
Crisis management and deescalation experience preferred
Experience assisting with hygiene and personal care activities preferred
Skills & Abilities:
Exceptional written communication skills specifically involving documentation progress notes incident reports and other related administrative tasks
Exceptional verbal communication skills
Skilled in managing challenging behaviors and executing deescalation techniques
Ability and willingness to learn new skills
Ability to display grit and resilience and maintain composure
Strong ability to build relationships with students and peers
Strong ability to process and retain information and to think critically and analytically during crisis
Demonstrated ability to multitask and manage competing priorities.
Demonstrated ability to succeed in a fastpaced unpredictable environment
Ability to handle highly challenging behaviors including those aggressive in nature
Ability to get TCIS trained and complete/maintain all required trainings
Benefits: Available for fulltime employees. An overview of our benefits:
Insurance coverage: Health vision dental life and disability insurance
Flexible spending account (FSA)
Paid time off (PTO)
401k w/ company match
Tuition/Professional development assistance
Employee assistance program (EAP)
Employee discounts
Physical Requirements/Demands: A workday regularly includes multiple or conflicting demands deadlines and time pressures; work regularly requires sustained concentration. Standing for sustained periods of time bending stretching walking up and down stairs (building has 6 floors) around a hilly campus as needed may also require walking between floors or between buildings at a moments notice. May need to lift/moveboxes up to 25 pounds and move or rearrange furniture.
Work Environment: We are a boarding school located on a 127acre campus. The work environment will include both indoor and outdoor spaces mostly inside the classroom or educational environment. May include work within the residential setting. The building has 6 floors accessible by staircases and elevators.
EEO Statement: Shrub Oak is an equal employment opportunity employer. Shrub Oak International School is an Equal Opportunity Employer. Reasonable accommodations will be made to enable individuals with disabilities to apply for a job or to perform the essentials functions of their job. Please advise us if you require a reasonable accommodation.
Please note: SOIS maintains a smokefree environment to ensure the health and safety of our students employees and community. Smoking or vaping of any kind is strictly prohibited indoors outdoors and during offcampus activities with enforcement measures in place including smoke/vape detectors. Noncompliance will result in disciplinary action up to and including termination.
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