- Greet and seat guests manage reservations
- Welcome guests to the cafe ensuring a warm and hospitalitydriven experience
- Manage reservations seating and waitlists for the restaurant
- Coordinate with cafe staff to ensure seamless communication and service
- Answer phone calls and respond to inquiries
- Maintain a thorough knowledge of the menu hours of operation and hotel services
- Handle guest complaints and concerns with professionalism and poise
- Collaborate with hotel departments to ensure a cohesive guest experience
Requirements:- experience in a similar role as a restaurant hostess
- Excellent communication and interpersonal skills
- Ability to multitask and work well under pressure
- Basic knowledge of hospitality software and systems
- Flexibility to work varying shifts including evenings weekends and holidays
Skills:- Hospitality and customer service
- Communication and interpersonal skills
- Organization and time management
- Attention to detail and multitasking
- Basic computer skills and software knowledge
Company ProfileOur client is a boutique cafe in an elite Golf training academy Golf club based in Gurgaon.Set against the lush green backdrop of teak wood trees and neatly manicured lawns this Golf Camp is Indias largest standalone golf training facility. The Caf draws inspiration from its breathtaking environment and offers a sense of tranquility within a buzzing urban metropolis. With its pebbled outdoor seating the caf curates a selection of delectable local favorites Sushi and Asian cuisines.