Dispatcher Casual
Dispatcher Casual
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Job Description
Dispatcher (casual)
Amazing Team. Rewarding work!
Division: ATCO Gas
Location: Edmonton AB
What We Offer:
- Salary starting at $34.64/hr.
- A supportive team environment with opportunities for professional growth and skill development.
- A culture based on caring integrity agility collaboration and striving for excellence.
- This casual position has the potential to open the door to other opportunities within our company.
Why Work here:
We are committed to your professional development and growth. ATCO offers a range of training and development programs to help you enhance your skills and advance your career. As a Dispatcher you will have access to these opportunities and be encouraged to take on new challenges and responsibilities.
About the Role:
Join ATCO Gas as a casual Dispatcher in our 24hour operations in Edmonton. You should anticipate near fulltime training for 34 months followed by an average of 70100 hours monthly with both scheduled shifts and potential sameday requests.
As a Dispatcher youll play a pivotal role in ensuring the safety and efficiency of our services. You will handle both emergency and routine communication from both internal and external stakeholders ensuring timely and effective dispatching using various communication channels while also supporting broader organizational objectives.
What Youll Do:
- Receive and prioritize inquiries from both internal and external customers ensuring efficient dispatch to the relevant personnel.
- Adhere to and execute emergency guidelines and company Work Procedures.
- Manage requests for resources including materials services and information.
- Monitor and support the coordination of operational tasks ensuring the effective use of company personnel.
- Enforce and promote adherence to the companys workingalone procedures.
- Oversee service calls for quality assurance confirming process requirements are met.
- Interpret company electronic plans assisting internal customers in comprehending gas facilities.
- Educate customers on basic operation of natural gas equipment.
- Contribute to the maintenance of Work Procedures and related documentation.
- Undertake any additional duties as required.
What we are looking for/Who You Are:
- High School Diploma or GED is required.
- Certificate in Emergency Communications and Response would be considered an asset.
- Proficient in keyboarding and familiar with software applications including Microsoft Word Excel and Outlook.
- Prior experience in emergency call handling priority call handling and use of dispatching systems is desirable.
- Knowledge of Customer Service and Natural Gas Utility Operations is advantageous.
- Competence in reading and interpreting maps coordinates and work plans will be beneficial.
- Exceptional judgement decisionmaking skills attention to detail and communication skills.
- Capability to operate both independently and collaboratively in a team.
- Proven ability to multitask problemsolve and prioritize in a dynamic fastpaced environment maintaining a customercentric approach.
Operational Requirements:
- Flexibility to work a variety of shifts including 12hours and overnight when necessary
We would like to thank everyone for their application; however only those being considered for an interview.
ATCO Gas is part of ATCO Ltd. With approximately 6000 employees and assets of $23 billion ATCO is a diversified global holding corporation with investments in Structures & Logistics (workforce housing innovative modular facilities construction site support services and logistics and operations management) Energy Infrastructure (electricity generation transmission and distribution; natural gas transmission distribution and infrastructure development; energy storage and industrial water solutions; and electricity and natural gas retail sales) Transportation (ports and transportation logistics) and Commercial Real Estate. More information can be found atwww.atco
ATCO is proud to be an equal opportunity employer.All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status veteran status sexual orientation gender identity or any other characteristic protected by law.Visit our website for more information.
Employment Type
Full-Time
