Technical Field Service Engineer 58829
Technical Field Service Engineer 58829
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1 Vacancy
Job Description
MarkemImaje is a trusted world manufacturer of product identification and traceability solutions offering a full range of reliable and innovative inkjet thermal transfer laser print and label application systems. MarkemImaje delivers fully integrated solutions that enable product quality and safety regulatory and retailer compliance better product recalls and improved manufacturing processes.
Location Reading/Oxford Area
The Role:
As Field Service Engineer you will be a part of our technical service team providing technical support to our local customers. You will have an opportunity to develop your professional career in a highly professional environment with innovative equipment.
What you will do:
- Perform preinstallations installations and maintenance activity
- Perform training both internally and externally where needed
- Complete service reports accurately noting time confirmation spare part usage tasks performed service product fault/solution codes installed base data maintenance (serial number ink counter value functional location) reverse flow billing block code billing request confirmation
- Actively promote and sell MI service products to our customers improving the uptime of the application and maximizing MI sales results in addition to ensuring the highest level of customer satisfaction
- Work in partnership with the sales teams to assist with sales revenue targets and revenue growth
- Travel to customers site within your regional area along with occasional travel nationally to attend training events and meetings
What you need to have:
Experience as a Field Service Engineer or Technical Service Engineer in the industrial or manufacturing sectors with a strong focus on Mechanical/Electrical technical troubleshooting
Proven ability to assess technical situations diagnose issues and provide proactive effective solutions
Skilled in adhering to procedures while efficiently managing time and tasks in a dynamic environment
Proficient in managing multiple tasks simultaneously without compromising quality
Certifications in Mechanical Engineering Networking Software or related fields are a plus though not required
Indepth knowledge of technical products particularly those similar to MIs product range is an advantage but not essential
Youll only be the right candidate if you are aligned to our values and culture:
- Collaborative entrepreneurial spirit
- Winning through customers
- High ethical standards openness and trust
- Expectations for results
- Respect and value people
If you believe you match our values and have the experience were looking for then apply! We cant wait to hear from you
Location Reading/Oxford Area
#LIDNI #SWE
Work Arrangement : Remote
All qualified applicants will receive consideration for employment without discrimination on the basis of race colour religion sex sexual orientation gender identity national origin protected veteran status disability age genetic information or any other factors prohibited by law.
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This position may be located in : EMEA : United Kingdom : Manchester : Manchester
Sub Division: Direct Distribution UK LRD
Job RequisitionID: 58829
Job Function : Engineering
Employment Type
Full Time
