EMEA Solution Consultant - Professional Services Workspace

What we give

With Canon youll get the support and encouragement you need to grow from people who share your ambition. Well invest in your professional development to help you learn and progress in your role with us. Youll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

At Canon we have a clear vision: to be committed to creating a more inclusive and equitable culture where employees are valued and can thrive personally and professionally.

Canon also has a strong commitment to sustainability encompassed by our Kyosei philosophy of living and working together for the common good focused on reducing our environmental impact and creating opportunities to make positive social contribution. As an EMEA Solution Consultant you are part of the Professional Service team which is in our Service & Support organization. You will be responsible for:

• Contribute to the strategic roadmap and product portfolio by identifying and proposing solutions that lead to operational excellence for our customers.
• Understand and confirm customer requirements; develop Canon offering to meet customer requirements to get the most out of their digital print and scan workflow supporting their Workspace productivity.
• Enable and coach NSOs to deliver and support both standardised and complex customer solutions effectively with sustainable and high added value. Both with Presales and Implementation.
• Develop improve and share best practices both for the central Professional Services team and the NSOs.
• Develop webinars training and documentation to support the launch and updates of Canon products services and solutions.
• Support NSOs with skills knowledge and local customer implementation projects.

What we ask

As an EMEA Solutions Consultant you should bring:

• Bacheloror Master degree.
• Minimal 5 years of experience in customer facing IT consultancy and technicalpresales role including SaaS & OnPremise delivery models.
• An excellent understanding of Digital Transformation IT infrastructure and Information Security concepts.
• Keywords:
  • Customer Print and Scan infrastructure
  • uniFLOW Cloud Connector Print in City
  • Cloud (Azure)
  • IT Security
• Fluent in English both verbal and written.
• Willingness to travel within Europe (approx. 1020

You will need

We are looking for a teamplayer with welldeveloped social skills who feels comfortable in a multinational environment. You are innovative creative and eager to keep learning and finding solutions beyond expectations. Keywords: Consultancy mindset Customer focused. Furthermore you have excellent communication skills for dealing with customers and internal stakeholders at all levels including CLevel.

Further Information

In addition to a competitive salary you will be eligible for the following benefits in this role (in UK Netherlands would be different):

• Performancebased bonus of 10
• 25days holiday per year
• Pension plan

Canon champions hybrid working witha flexible working policy. You will be part of an energetic and innovative environment with more than 50 different nationalities! Lastly youll find that Canon encourages continuous Learning and Development with a wide range of resources and support available on demand.

Does this seem like a great fit for your career expectations Were excited to hear from you! Even if you dont meet all the qualifications we still encourage you to apply.

This role can be based at our HQ in Stockley Park near Heathrow airport in UK or our office in Venlo Netherlands. Local conditions may deviate a bit from the above depending on office location.

Job family: Customer Support Technical

Grade: 13

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