Onsite Imaging supervisor
Onsite Imaging supervisor
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Job Description
At Iron Mountain we know that work when done well makes a positive impact for our customers our employees and our planet. Thats why we need smart committed people to join us. Whether youre looking to start your career or make a change talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert sustainable solutions in records and information management digital transformation services data centers asset lifecycle management and fine art storage handling and logistics. We proudly partner every day with our 225000 customers around the world to preserve their invaluable artifacts extract more from their inventory and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions If so lets start the conversation.
Title: DS Supervisor
Location: SCB site London
At Iron Mountain we protect what our customers value most from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical transforming the digital and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95 of the Fortune 1000 companies among our 225000 loyal customers. Here youll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here youll be part of a global workforce that embraces the differences among us. And here well encourage you to climb Higher for the benefit of our customers and each other. There is so much more but enough about us. We cant wait to hear about YOU.
Elevate the power of your work
Job summary
The DS Site Supervisor represents the key management role at the DS Service Location within (encompassing document logistics preparation scan conversion and postscan processes within the general production environment and the designated and accredited ListX secure production environment) ensuring that the facility performs to its optimal level in line with agreed operating processes achieving commercial objectives whilst being fully compliant to all local legislative and IME procedural requirements.
Your role in our mission:
Ensure that all client objectives are achieved to their satisfaction and that a proactive and
professional client communications strategy is developed and maintained to the highest levels
Support the DS team in the of exceptional delivery services and contract
maintenance programmes
Promote and maintain a high standard of operational excellence and personnel management
supervising all operational activity and operational personnel within the agreed upon
parameters
Ensure that all direct reports are met with daily and updated with current priorities and issues that may impact work in progress delivery schedules pipeline forecasts or commercial
objectives
Keep relevant colleagues updated on all operational or supply chain issues productivity
improvements achieved service improvements achievements and cost savings initiatives
Ensure that all required administration relating to daily operational throughput is managed and maintained
Ensure that local operational staff are fully and regularly briefed on Task and Capture Centre
performance processes procedures objectives and other relevant information
Ensure that all IME personnel policies are followed at all times
Valued skills and experience:
Experience in a firstline management position preferably within a busy document processing environment
Sound understanding of business process management procedures and techniques
Comprehensive experience of process implementation & delivery
Knowledge of operational security in relation to client confidentiality and legislative
compliance
Delivering data services against complex client demands
Utilisation of variable cost labour in line with floating revenues through innovative planning
and labour processes
Discover what awaits you
Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain a global organisation that embraces transformation and innovation
Empowering Inclusion: Join a supportive environment where everyones voice is heard
opinions are valued and feedback is encouraged fostering an atmosphere of inclusion and
belonging
Global Connectivity: Connect with 26000 talented individuals from 59 countries opening doors to diverse cultures and fostering global learning opportunities
Championing Individuality: Be part of a winning team that celebrates diversity and
encourages individual differences to drive greatness
Competitive Total Rewards: supporting your career at Iron Mountain family personal
wellness and wellbeing. (Local benefits may vary based on countryspecific policies.
Unleash Your Potential: Access abundant opportunities for personal and professional
growth preparing you for a digitalized future
Valuing Every Contribution: Join a workplace that actively encourages and supports all
talents recognizing the unique impact of each individual
Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving
workforce leaving an enduring legacy for generations to come
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#LIDNI
Category: Operations GroupRequired Experience:
Manager
Employment Type
Full-Time
