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1 Vacancy
Antwerpen CJDR
6440 Baltimore National Pike
Baltimore Md. 21228
Looking to Hire Sales Associate
Job description
TAKE CONTROL OF YOUR SUCCESS in working for one of the best employees in the Baltimore area. Successful candidates possess a passion for cars and their latest technology are sharp positive energetic and have a strong desire to achievefinancial success. Areas most aggressive pay plan in the Baltimore area.
Benefits We offer:
Health Dental & Vision Insurance
Paid Vacation Time Off
Paid Sick Time Off
Qualifications & Skill Requirements
Regularly engage in continuing education to maintain requirements for manufacturer certifications for product knowledge and technology.
Prior automotive or retail sales experience required.
Experienced at using CRM software a plus.
Comfortable using digital communication tools social media messaging email text in addition to phone.
Bilingual with proficiency in both English and Spanish highly desirable.
Exceptional Guest service skills required.
Excellent verbal & nonverbal skills listening and problemsolving skills. Knowledge of Microsoft Office suite is required.
Present a professional and wellgroomed appearance.
Desire to achieve exceptional Guest Satisfaction scores.
High school diploma or GED equivalent required.
Responsibilities Include:
Review online vehicle inventory daily to ensure knowledge of all inventory.
Respond and engage with instore and online sales inquiries using our CRM tool online chat email text phone and social media messaging to understand our Guests needs and match with corresponding vehicles in inventory.
Film brief vehicle overviews and send to Guest for vehicle(s) of interest.
Schedule and confirm Guests test drive appointment prepare vehicle(s) of interest prior to their arrival greet Guest to the dealership and accompany them on test drive to demonstrate vehicle features technology and optional equipment available.
Be wellversed in brand product knowledge competitive product knowledge and effectively overcome Guest objections throughout the sales journey.
Regularly communicate with Guest until the sale has closed and coordinate the entire transaction from vehicle presentation to prefinance paperwork.
Coordinate sold vehicle delivery to Guest ensuring they understand vehicle features and warranty. Introduce each Guest to the Service Department and schedule their first manufacturer recommended maintenance appointment.
Prospect for new business using dealership database and networking to identify potential sales opportunities and develop your personal book of repeat business.
Update and manage Guest profiles in dealership database. Maintain CSI scores equal to or above manufacturer requirements.
Required Experience:
IC
Full-Time