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Job Location drjobs

Washington - USA

Hourly Salary drjobs

$ 23 - 30

Vacancy

1 Vacancy

Job Description

Position Type: Full time

Compensation: $23.31 $30.38 per hour

Location: Reside Navy Yard

Schedule: Monday Friday 9:00an 6:00pm. Schedule may include weekend days as needed. *Schedules may change based on business needs. May include holidays and alternate workdays or hours as needed.

About Us:

Reside is an industry leader in the alternativeaccommodations industry designed to blur the lines between hotels and apartments. With operations in over 200 United States cities and 130 foreign destinations the Reside family of brands delivers multiplatform logisticsbased housing solutions that combine the efficiencies and hightouch service of a small company with the scope and capabilities of a global organization.

About the job:

The Housekeeping Supervisor is responsible for maintaining the cleanliness of guest rooms corridors elevators and all assigned areas.

What youll be doing:

  • Attending all property required meetings and
  • Maintain regular attendance in compliance with Reside standards as required by scheduling which will vary according to the needs of the property.
  • Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and name tag.
  • Comply with Reside standards and regulations to encourage safe and efficient property
  • Maximize efforts towards productivity identify problem areas and assist in implementing
  • Training housekeepers on cleaning and maintenance tasks
  • Overseeing staff performance on a daily basis
  • Assist with recruiting process including reviewing candidates interviewing and staff selection.
  • Supervise housekeeping team including employee coaching time sheet approval
  • Inspecting rooms and common areas including stairways and lounge areas for cleanliness
  • Schedule shifts and arrange for replacements in cases of absence
  • Establish and educate staff on cleanliness tidiness and hygiene standards
  • Motivate team members and resolve any issues that may occur
  • Respond to customer complaints and special requests
  • Monitor and replenish cleaning products stock including floor cleaner bleach and rubber gloves
  • Participate in large cleaning projects as required
  • Ensure compliance with safety and sanitation policies in all areas

Day to Day

  • Employees must at all times be attentive friendly helpful and courteous to all guests managers and fellow employees.
  • Use proper twoway radio etiquette at all times when communicating with other
  • Clean and sanitize hotel and guest Vacuums and sweeps floors carpets and rugs Makes beds and changes linens. Cleans and sanitizes bathrooms showers toilets and countertops. Cleans and sanitizes kitchens sinks appliances and countertops.
  • Use a daily checklist to complete projects listed below as
    • Elevator lobbies
    • Furniture
    • Service landing/linen closets
    • Stairwells
    • Elevator doors walls and frames
    • Polish floors
    • Other projects as assigned by
  • Practice safe work habits to ensure safety for guests fellow employees and
  • Handle items for Lost and Found according to the property
  • At the end of the shift turn in all keys and assignment sheets to the Assistant General
  • Report maintenance issues to the Assistant General
  • Pick up any dirty linen or trash as
  • Before leaving the section collect all trash from the service landings and take to/dispose in outside trash dumpsters per property procedures.
  • Vacuum guest
  • Deliver any clean linen to assigned sections if
  • Maintain cleanliness and organization of the linen rooms storage closets and
  • Ensure overall guest
  • To support our goal of exceeding customer expectations the role may include acts of porterage for customer arrivals requests or service resolutions.
  • Other duties as assigned.

    Supervisory Responsibilities:

    • This position will include supervisory responsibilities.
    • May provide cross training to staff.

    Travel:

    This position could require minimal travel less than 5 of the time.

    About you:

    What youll bring:

    • Work experience as a Housekeeping Supervisor or similar role
    • Handson experience with cleaning and maintenance tasks for large organizations
    • High School diploma or equivalent and/or experience in a hotel or a related field

    What we are looking for:

    • Excellent organizational and team management skills
    • Stamina to handle the physical demands of the job
    • Flexibility to work various shifts including evenings and weekends
    • Must be effective in handling problems including anticipating preventing identifying and solving problems as
    • Must be able to understand and apply complex information data from various sources to meet appropriate objectives.
    • Must be able to crosstrain in other property related
    • Must be able to maintain confidentiality of
    • Must be able to show initiative including anticipating guest or operational
    • Perform other duties as requested by
    • Maintain a warm and friendly demeanor at all
    • Must be able to effectively communicate both verbally and written with all levels of employees and guests in an attentive friendly courteous and serviceoriented
    • Must be effective at listening to understanding and clarifying concerns raised by employees and guests.
    • Must be able to multitask and prioritize departmental functions to meet
    • Approach all encounters with guests and employees in an attentive friendly courteous and serviceoriented manner.

    Physical Demands:

    • Flexible and long hours are sometimes
    • Heavy work Exerting up to 100 pounds of force occasionally and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift carry push pull or otherwise move objects.
    • Ability to stand during the entire shift.

    Benefits & Perks:

    • Competitive Pay
    • Medical Dental and Vision Insurance
    • 401k and Employer Match
    • Paid Holidays and Vacation Time
    • Quarterly and Annual Success Share Bonus
    • Paid Volunteer and Charitable Match Program
    • Tuition Reimbursement Program
    • Learning & Development Opportunities
    • Employee Referral Program
    • Employee Assistance Program

    The Fine Print:

    Work Authorization:

    The employee must be legally authorized to work in the United States.

    EEO Statement:

    Reside and its affiliate brands are committed to respect and inclusion in our workplace. We are an equal opportunity employer that welcomes people from diverse backgrounds and experience who bring their talent to our organization. We treat people with kindness and respect in all our dealings. We encourage people of all races national origins genders gender identities or expression political affiliations religions sexes sexual orientations veteran statuses disabilities and ages to join us.

    Other Duties:

    Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job but to describe the general nature of the job and a reasonable representation of its activities. Duties responsibilities and activities may change at any time with or without notice.

    Employment Verification:

    In compliance with the Immigration Reform and Control Act of 1986 any offer of employment is conditional upon you presenting documents verifying your identity and legal authorization to work in the United States. Our organization utilizes EVerify an online system that verifies the eligibility of our employees to work in the United States by crossreferencing their information with government records. EVerify ensures compliance with immigration laws and helps maintain a legal workforce.

    Background Checks:

    As part of our hiring process we perform comprehensive background checks on all potential employees. These checks include verifying employment history checking references and reviewing criminal records. Candidates will be informed and required to provide written consent before the background check is initiated. Any offer of employment is conditional upon completion of a background check with satisfactory results.

    Reside is a drugfree workplace.

    *Reside does not accept unsolicited resumes from 3rd Party agencies or recruiters.


    Required Experience:

    Manager

    Employment Type

    Full-Time

    Company Industry

    Department / Functional Area

    Operations

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