Senior Claims Adjuster Management Liability and Financial Institutions
Senior Claims Adjuster Management Liability and Financial Institutions
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Job Description
Primary Details
Time Type: Full timeWorker Type: EmployeeTo examine evaluate and process complex and high value Financial and Specialty Markets Claims in accordance with policy terms and conditions in line with QBE Claims Philosophy. The role will predominantly focus on multijurisdictional Financial Institutions Management Liability and Professional Indemnity claims.The Opportunity:
The Claims team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE comprising over five hundred people spread across multiple locations within UK and the rest of Europe and reflecting the diversity and strength of the region. Handling over 200000 claims a year QBE has built a reputation for excellence within the market and is widely recognised for its technical expertise
You will be responsible for efficiently handling a dedicated portfolio of complex management liability and financial institutions claims from cradle to grave.
If you are someone who is looking for an excellent opportunity in a role that empowers individuals and provides and encourages technical and personal development then we would love to hear from you!
About the role
- Investigate manage and resolve complex and high value Financial and Specialty Markets claims efficiently and in the timely manner in accordance with policy terms and conditions in line with QBE Claims Philosophy. The role will predominantly focus on multijurisdictional Financial Institutions (FI) Management Liability (ML) and Professional Indemnity (PI) claims.
- Support the implementation of the Claims strategy to enable delivery of overall business targets.
- Identify and investigate coverage issues so as to ensure that the companys liability is in line with its contractual commitments
- Identify subrogation contribution and other recovery issues and ensure that these are successfully pursued where appropriate
- Manage disputed Claims and other material Claims issues in order to resolve and settle claims on an economic basis
- Support the development of relationships with internal stakeholders and external customers to enable the Claims function to fully support their needs.
- Manage external legal providers analyse coverage and defence reports and be prepared to challenge advice to enable crucial decisions on claims strategy.
- Support the Assistant Claims Manager in the technical mentoring of junior Claims Adjusters and claims interns as required
About you
- Experience in handing FI ML and/or PI claims at an insurance company adjuster broker or law firm. Experience of multiple jurisdictions US litigated claims and class actions would be beneficial.
- Excellent organisational investigation analytical and negotiation skills
- Proven written and oral communication skills including experience of presenting
- Ability to work within a team and on own initiative
- Enthusiasm for change and continued development
- The ability to mentor and build strong relationships with internal and external stakeholders
- Professionalism and understanding of regulatory and statutory standards and requirements
- IT skills including significant experience with MS Office and London Market claims systems
Why QBE At My Best
At QBE we want our people to feel rewarded and inspired to perform at their best thats why we have created At My Best. Its our connection our way of showing we have your back. We understand that one size doesnt fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. Its in the culture of our business our QBE DNA to support our people. Everything we do is underpinned by our QBE DNA.
Were an international insurer thats building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict whats around the corner but at QBE were asking the right questions to enable a more resilient future helping those around us build strength and embrace change to their advantage.
QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job we have adopted flexible working across the company and welcome this conversation https://qbeeurope/careers/flexqbe/.
With more than more than 13000 people working across 27 countries were big enough to make a real impact but small enough to provide a friendly workplace where people are downtoearth passionate and kind.
To find out more about why you should work for QBE visit our careers website.
At My Best QBE Benefits
You are more than your work and QBE is more than a workplace which is why we provide you with the benefits support and flexibility to help you concentrate on living your best life personally and professionally. As well as the benefits below we also offer an extensive choice of other options to suit you!
30 days holiday a year with the option to buy up to 2 additional days.
Flexible working balancing work and life is important so our flexible working opportunities are open to all this can include parttime job share and compressed hours.
Pension you are automatically enrolled into the QBE pension plan which entitles you to receive employer contributions of 10 of your basic salary.
Private medical insurance we fund fully comprehensive private medical cover for you and all the family.
Family friendly policies we offer 26 weeks leave at full pay regardless of gender identity sexual orientation or how you become a parent.
Short term remote work abroad you can request up to 20 days per year to work remotely from certain locations abroad.
Sustainable investing we believe sustainable integration is important for long term financial environmental and social outcomes. Our pension strategy supports our netzero goal to achieve yearonyear reductions in carbon footprint by investing more in green businesses than the broader market so your savings are looking after the planets future as well as your own.
CycletoWork benefit from regular exercise whilst making your commute greener and cheaper select and bike and/or accessories up to the value of 5000.
To find out more visit our Reward Page
QBE Awards
Some of the awards QBE are proud to have won been a finalist for and shortlisted for include;
AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
Insurance Business UK 5Star Cyber Awards 2024: QBE rated as a 5Star Cyber Insurer
UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year
Working Dads Employer Awards 2023 Winner: Parental Policies Award
Insurance Post British Insurance Awards 2023: QBE rated as a 5Star Employee
You can view all our awards here
Inclusion of Diversity
We are striving to create a workplace culture where all our people feel included and we are committed to building a diverse workforce that is reflective of the communities we operate in. We are proud to have partnerships with organisations such as Stonewall and Working Families and our commitment to the Women in Finance Charter the UN Womens Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at our Careers Page
Accessibility
Here at QBE we are promoting an accessible workplace for all which includes supporting candidates to perform at their best during their recruitment process. If you require any accommodations please make your Talent Acquisition contact aware.
ESG & Sustainability
At QBE we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a netzero economy enabling a sustainable and resilient workforce and partnering for growth through innovative sustainable and impactful solutions. For further information regarding QBEs sustainability targets including our netzero pledges and inclusion of diversity targets and our awardwinning impact investment initiative Premiums4Good please visit our Sustainability homepage and read our latest Sustainability Report
What nextIf you have a passion to contribute to QBEs vision of enabling a more resilient future for our customers and the community we encourage you to apply! Simply click the apply button to submit your CV and other relevant documents and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.
We believe this is our moment what if it was yours too
Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process.
APPLY NOW and lets make it happen!
Skills:
Adaptability Claims Resolution Communication Critical Thinking Industry Knowledge Insurance Claims Management Insurance Claims Processing Intentional collaboration Managing performance Negotiation Regulatory Compliance Risk Management Sound Judgment Stakeholder Management Strategic LeadershipHow to Apply:
To submit your application click Apply and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Required Experience:
Senior IC
Employment Type
Full-Time
