Customer Experience Officer

About State Sport Centres:

Are you ready to be a crucial part of the dynamic world of State Sport Centres We are the heartbeat of premier multisport facilities in Victoria dedicated to fostering peak performance unlocking potential and delivering worldclass events. State Sport Centres are more than just facilities; were the driving force behind sports enthusiasts reaching new heights.

We exist to fuel passion inspire excellence and contribute to the wellbeing of the Victorian community. Join the team that transforms the sports landscape and creates a legacy of excitement engagement and inspiration.

About The Role:

Our Customer Experience Team are the face of our organisation. As a Customer Experience Officer you will serve as the customers primary point of contact and own customer issues from start to finish. In this role you will join our team of customer service superstars to help deliver world class customer experiences. You will provide information and solve problems for our members and visitors. You will regularly be required to think on your feet and have a cando attitude to deliver solutions at a fast pace.

This role is part time with a minimum of 20 hours per week. Flexibility for each role is required as we work to a rotating 7day roster Shifts will include early mornings midday and late nights across weekends and Public Holidays. Please specify in your application what your availability looks like over a normal week.

Required skills and Qualifications:

• Victorian Working with Children Check
• Full working rights
• Proven ability to work within a team
• Engage positively with people of all ages

Why is this a great place to work

You will love working at the State Sports Centres. Heres just a few reasons why:

• Great staff benefits including free parking performance gym membership discounts at SSCT Food & Beverage retail outlets and complimentary court hire for casual bookings across the stadiums
• Family and friends discounts on performance gym membership
• Discounts on holiday programs and creche for financial dependents
• Flexible working hours
• You will be challenged daily and can develop yourself as a person as well as gaining valuable career skills
• We have a fantastic team of people who are great to work with
• Our mission is to help people to be excited about sport engage in healthy activity and feel inspired to be their best. That is a rewarding thing to be a
  part of
• We are surrounded by elite athletes daily and you will support various elite sports and world class events

How to apply

We will be reviewing applications and commencing interviews as they come in so please dont delay in applying. For further information please contact Nimita Alphonse Talent Acquisition Advisor

SSCT values diversity is an equal opportunity employer and encourages applications from culturally and linguistically diverse backgrounds including Aboriginal and Torres Strait Islanders and from people with disabilities. We aim to foster a culturally safe child safe and child friendly environment for all children and young people we have contact with deliver services to or are visitors to our venues and facilities. Successful applicants will be required to provide a current Working with Children Check before being able to commence employment.