Principal System Analyst
Principal System Analyst
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Salary Not Disclosed
1 Vacancy
Job Description
Lets Write Africas Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
ROLE OVERVIEW
- Responsible for management and support of the collection system and related integration components.
- Takes part in customer hardships system architecture design.
- Implements of hardships strategy in the collection system and / or applicable decisioning engine.
- Tests customer hardships and recovery strategy implementation; oversees deployment of changes to production.
- Creates refines and clarifies the detailed definition of the business need designs the solution and supports implementation thereof.
- Oversees implementation and ensures compliance with system implementation standards.
- Implements and monitors A/B testing.
- Create update and maintain data products for managerial reporting and analytical use.
- Drives defining implementing and updating of the decision engine for collection purposes.
- Mentors and guides senior and junior analysts.
KEY RESULT AREAS
Implementation of and changes to various aspects of the customer hardships systems including:
- user interface
- integrations and interfaces (API)
- data flow and related components.
Designs test implementation strategies with strategy analysts as per the obtained requirements
- Implementation of hardships decisioning and a/b testing including: Validation of test set up
- Monitoring of test performance
- Postimplementation reviews and data preparation
Development of decision engine and integration of related tools.
Maintenance of all rules built into the decisioning engine pertaining to:
- Collection strategy
- Predelinquency strategy
- Legal and recoveries strategy
- Customer education strategy
Decisioning governance including:
- Ensure signoffs are completed and processes are followed
- Request and obtain any model validations from risk and compliance teams.
Creation and management of a highperformance team of collection system specialists.
ROLE REQUIREMENTS
- BSC. Computer Science or related qualification.
The following experience is a must : o C&R (FICO) Debt Manager or FICO Blaze Advisor / Decision Modeller or Fit Logic (C&R Software)
- Minimum of 10 years experience with decisioning and / or collections systems in banking / financial services industries.
- Collections experience is advantageous.
- AWS Experience is required including: S3 Redshift / RDS API Gateway.
- SQL at an advanced level is required.
- Experience with XML data sets is required
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit.
Oversees the initiatives that concern the overall business. Defines strategies policies and procedures to ensure the integrity confidentiality and availability of the organisations information. Liaises with business leaders to understand organisations business requirementsResponsibilities
Business Requirements Identification
Elicit the mostcomplex business requirements using a variety of methods such as interviews document analysis workshops and workflow analysis to express the requirements in terms of target user roles and goals.
Analysis of As Is and To Be
Document the most complex as is and to be processes and describe the changes required to migrate to the to be capability to record accurately the change required.
Feasibility Studies
Lead the conducting of the mostcomplex feasibility studies from a technological and organizational perspective and document findings to complete costbenefit analysis on implementing changes to business processes products or business unit structure.
Information and Business Advice
Provide authoritative specialist advice to the leadership team of a small or nationally based organization or subsidiary to guide the implementation of policy and the design and implementation of projects and change initiatives.
Leadership and Direction
Identify and communicate the actions needed to implement the functions strategy and business plan within the business area or department; explain the relationship to the broader organizations mission vision and values; motivate people to commit to these tenets and do extraordinary things to achieve local business goals.
Organizational Capability Building
Evaluate the capabilities of staff within the department to identify gaps and prioritize development activities. Implement the organizations formal development frameworks within the area of responsibility. Coach and mentor others to support the development of the organizations talent pool.
Skills
Action Planning Application Development Business Intelligence (BI) Analysis Business Requirements Analysis Business Requirements Elicitation Current State Assessment Data Compilation Data Modeling Evaluating Information Futures Thinking Gaps Analysis Graphical User Interface (GUI) Development IT Architecture Product Change Management Readiness AssessmentsCompetencies
Action OrientedBusiness InsightCourageCultivates InnovationDecision QualityManages ComplexityOptimizes Work ProcessesEducation
Closing Date
10 April 2025 23:59The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
The Old Mutual Story!
Required Experience:
Staff IC
Employment Type
Full-Time
