Customer Service - Donor Support Technician

CSL Plasma

Posted on : 08-04-2025

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1 Vacancy

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Job Location

Tucson, AZ - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 08-04-2025

Job Description

Responsibilities: Responsible for preparing the donor donor area and equipment for the pheresis process. Prepares the autopheresis machine for the pheresis process. Monitors the donor and the pheresis process responds to specific alarms or signals that may occur during the process. Disconnects the donor when the process is complete. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process such as machine alerts and alarms volume variances and donor adverse events. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. Alerts Group Leader or Supervisor of donor flow issues. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). Understands the policies and procedures associated with hyper immune programs at the center if applicable. Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. Maintains confidentiality of all personnel donor and center information. May be crosstrained in other areas to meet the needs of the business. Bilingual skills may be required at the discretion of the organization to meet the needs of the business. Perform jobrelated duties as assigned.Qualifications: High school diploma or equivalent required Minimum of three 3 months work experience preferably in medical or health provider environment or equivalent combination of education and experience Must be able to perform basic math calculationsDifferent qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.

Our Benefits

For more information on CSL Plasma benefits visit https://cslbenefits/cslp.

About CSLPlasma

CSL Plasma is one of the worlds largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma.

We want CSL to reflect the world around us

As a global organization with employees in 35 countries CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL.

Do work that matters at CSL Plasma!

Required Experience:

Employment Type

Part-Time

Company Industry

Key Skills

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About Company

CSL Plasma

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Customer Service - Donor Support Technician

CSL Plasma

Job Description

Our Benefits

About CSLPlasma

We want CSL to reflect the world around us

Do work that matters at CSL Plasma!

Employment Type

Company Industry

Key Skills

About Company

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