Proactive Security Engineer Customer Service Security Threat
Proactive Security Engineer Customer Service Security Threat
Posted on :
08-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Amazon Customer Service Securitys Proactive Security Operations team protects millions of customer interactions daily through innovative security measures. Were seeking a Security Engineer to join our team in Seattle WA where youll design and execute security assessments hunt for threats across our global infrastructure and develop tools that enhance our security posture.
Our team safeguards Amazons Customer Service operations by identifying and addressing security vulnerabilities before they can be exploited. Working at this scale means protecting systems that handle millions of customer interactions across multiple countries requiring both technical expertise and creative problemsolving skills.
Key job responsibilities
Design and execute targeted adversarial emulation campaigns across global infrastructure
Lead threat hunting operations using data analytics and custombuilt tools
Develop and maintain security automation tools that scale across our worldwide operations
Transform threat intelligence into actionable security improvements
Partner with engineering teams to implement effective security controls
Mentor team members and shape our security testing methodologies
Drive measurable improvements in our security detection and response capabilities
Contribute to the teams technical strategy and roadmap
Create and maintain documentation for security operations and tools
A day in the life
As a Security Engineer on the Proactive Security Operations team no two days are exactly alike but each day is focused on staying one step ahead of potential threats. Your morning typically starts with the team standup where you align with colleagues on ongoing projects and identify any blockers that need addressing. After standup you might dive into analyzing data to identify emerging threats targeting customer service operations. By midmorning you could be deep into planning an adversarial emulation exercise. Our agile methodology ensures we remain flexible and responsive to emerging threats while continuously improving our capabilities as a team.
About the team
The CS Proactive Security Operations (CSPSO) team is a specialized unit within Amazons Customer Service Security organization dedicated to staying ahead of emerging security threats. We are a diverse group of security professionals who combine offensive security expertise threat hunting capabilities and innovative thinking to protect one of the worlds largest customer service operations.
Our team operates at the intersection of cybersecurity and customer trust employing advanced techniques to identify potential security threats before they can impact our customers. Were builders and breakers pushing the boundaries of proactive security while developing custom tools and methodologies tailored to our unique environment.
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why Amazon Security
At Amazon security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazons products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud devices retail entertainment healthcare operations and physical stores.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home theres nothing we cant achieve.
Inclusive Team Culture
In Amazon Security its in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas perspectives and voices.
Training and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing training and other careeradvancing resources here to help you develop into a betterrounded professional.
5 years of any combination of the following: threat modeling experience secure coding identity management and authentication software development cryptography system administration and network security experience
2 years of programming in Python Ruby Go Swift Java .Net C or similar object oriented language experience
Bachelors degree in computer science or equivalent
Knowledge of networking protocols such as HTTP DNS and TCP/IP
Knowledge of system security vulnerabilities and remediation techniques including penetration testing and the development of exploits or equivalent
Demonstrable knowledge of adversarial emulation and red team operations
Experience in threat hunting and threat intelligence analysis
Masters degree in computer science cybersecurity or related fields
Experience with advanced persistent threat (APT) techniques and tactics
Strong understanding of MITRE ATT&CK framework and adversary behaviors
Expertise in developing and executing sophisticated attack scenarios
Experience with threat intelligence platforms and OSINT tools
Excellent project management and stakeholder communication abilities
Experience leading technical initiatives and mentoring junior engineers
Collaborative mindset and ability to work across organizational boundaries
AWS Solutions Architect Certification or ability to attain AWSSA in the first 12 months.
Professional security certifications (OSCP GXPN GPEN GCTI GCFA etc.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136000/year in our lowest geographic market up to $212800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Our team safeguards Amazons Customer Service operations by identifying and addressing security vulnerabilities before they can be exploited. Working at this scale means protecting systems that handle millions of customer interactions across multiple countries requiring both technical expertise and creative problemsolving skills.
Key job responsibilities
Design and execute targeted adversarial emulation campaigns across global infrastructure
Lead threat hunting operations using data analytics and custombuilt tools
Develop and maintain security automation tools that scale across our worldwide operations
Transform threat intelligence into actionable security improvements
Partner with engineering teams to implement effective security controls
Mentor team members and shape our security testing methodologies
Drive measurable improvements in our security detection and response capabilities
Contribute to the teams technical strategy and roadmap
Create and maintain documentation for security operations and tools
A day in the life
As a Security Engineer on the Proactive Security Operations team no two days are exactly alike but each day is focused on staying one step ahead of potential threats. Your morning typically starts with the team standup where you align with colleagues on ongoing projects and identify any blockers that need addressing. After standup you might dive into analyzing data to identify emerging threats targeting customer service operations. By midmorning you could be deep into planning an adversarial emulation exercise. Our agile methodology ensures we remain flexible and responsive to emerging threats while continuously improving our capabilities as a team.
About the team
The CS Proactive Security Operations (CSPSO) team is a specialized unit within Amazons Customer Service Security organization dedicated to staying ahead of emerging security threats. We are a diverse group of security professionals who combine offensive security expertise threat hunting capabilities and innovative thinking to protect one of the worlds largest customer service operations.
Our team operates at the intersection of cybersecurity and customer trust employing advanced techniques to identify potential security threats before they can impact our customers. Were builders and breakers pushing the boundaries of proactive security while developing custom tools and methodologies tailored to our unique environment.
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why Amazon Security
At Amazon security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazons products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud devices retail entertainment healthcare operations and physical stores.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home theres nothing we cant achieve.
Inclusive Team Culture
In Amazon Security its in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas perspectives and voices.
Training and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing training and other careeradvancing resources here to help you develop into a betterrounded professional.
5 years of any combination of the following: threat modeling experience secure coding identity management and authentication software development cryptography system administration and network security experience
2 years of programming in Python Ruby Go Swift Java .Net C or similar object oriented language experience
Bachelors degree in computer science or equivalent
Knowledge of networking protocols such as HTTP DNS and TCP/IP
Knowledge of system security vulnerabilities and remediation techniques including penetration testing and the development of exploits or equivalent
Demonstrable knowledge of adversarial emulation and red team operations
Experience in threat hunting and threat intelligence analysis
Masters degree in computer science cybersecurity or related fields
Experience with advanced persistent threat (APT) techniques and tactics
Strong understanding of MITRE ATT&CK framework and adversary behaviors
Expertise in developing and executing sophisticated attack scenarios
Experience with threat intelligence platforms and OSINT tools
Excellent project management and stakeholder communication abilities
Experience leading technical initiatives and mentoring junior engineers
Collaborative mindset and ability to work across organizational boundaries
AWS Solutions Architect Certification or ability to attain AWSSA in the first 12 months.
Professional security certifications (OSCP GXPN GPEN GCTI GCFA etc.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136000/year in our lowest geographic market up to $212800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
