Assistant Property Manager
Assistant Property Manager
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Job Description
Lutheran Social Services of WI and Upper MI is current seeking an Assistant Property Manager to join our team. The role will be responsible for assisting with lowincome tax credit housing section 8 and section 42 apartment buildings serving multiple locations in Madison.
The Assistant Property Manager supports the Property Manager in overseeing the daytoday operations of the property (HUD projects or assigned LSS owned or managed apartment rental programs) ensuring compliance with regulations maintaining positive tenant relations and assisting with financial and administrative tasks. This role requires strong organizational skills customer service abilities and attention to detail to support the overall success of the property.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Tenant Relations & Customer Service:
- Assist with lease applications renewals and movein/moveout processes.
- Ensure a positive living experience by fostering strong tenant relationships and addressing resident needs proactively.
Property Operations & Maintenance:
Coordinate and follow up on maintenance and repair requests to ensure timely resolution.
- Conduct regular property inspections to ensure safety cleanliness and compliance with lease agreements.
Leasing & Compliance:
- Support the leasing process by showing units processing applications and verifying applicant qualifications.
- Maintain accurate and organized tenant records.
Financial & Administrative Duties:
- Assist with rent collection payment processing and addressing delinquent accounts.
- Help prepare monthly financial reports budgets and other required documentation.
- Maintain records of expenses invoices and vendor contracts.
PERKS:
- Public Service Loan Forgiveness (PSLF)
- By being employed with LSS which is a nonprofit agency you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
- Loans are eligible to be forgiven after 10 years of ontime and consistent payments through the incomebased repayment plan.
- Assistance navigating the PSLF through Summer
- Medical/Dental/Vision Insurance
- Flex Spending for Dependent & Health Care
- Mileage reimbursement
- Paid Time Off
- 10 Paid Holidays
- Ability to Contribute to 403B
- LSS makes annual raises a priority for employees
- Calm Wellness App Premium Access
- Early Earned Wage Access with UKG Wallet
- Employee Assistance Program
- Service Awards and Recognition
Qualifications & Skills:
- Experience in property management real estate or a related field preferred.
- Knowledge of leasing fair housing laws and compliance regulations.
- Strong customer service and communication skills.
- Proficiency in property management software and Microsoft Office Suite.
- Ability to multitask stay organized and work efficiently under pressure.
- Problemsolving mindset with a focus on resident satisfaction.
Work Environment:
- Primarily officebased with frequent property visits between two sites.
- Some evenings or weekends may be required based on property needs.
EDUCATION AND/OR EXPERIENCE:
- Experience working with lowincome housing or affordable housing programs is preferred.
- HS Diploma preferred.
- Valid drivers license and state minimum insurance. Must be able to pass a motor vehicle check.
- Must have reliable transportation.
Travel: Will need to travel regularly between two locations in the Madison metro area. Additional travel in Wisconsin may be required for training and meeting purposes.
Lutheran Social Services is an Equal Opportunity Employer (EOE).
Required Experience:
Manager
Employment Type
Full-Time
