Customer Service and Logistics Field Intern 88676

No Relocation Assistance Offered
#88676 Topeka Kansas United States

The Customer Service and Logistics Internposition provides front line leadership support to employees who are responsible in delivering Hills products to pet stores and veterinary clinics. The CS&L intern will gain supervisory experience in accordance with the organizations policies applicable laws and DOT regulations. Responsibilities include training employees; rewarding and coaching employees manage customer service issues and lead an efficiency project that will improve the networks performanceby applying data analytics.

The Summer Internship period is typically from late May through midSeptember. The location will be in a Hills warehouse location which could be in Nashville KY Chester NY Boston MA Baltimore MA Los Angeles CA Dallas TX or Denver CO. A stipend will be provided to assist with housing for the summer.

Whats in it for YOU

• Exposure to Senior Leadership: Our leaders are open and accessible sharing insights about their career journeys.
• Development in managing and training employees as well as exposure to the warehousing operations and customers
• Opportunity to work in a new location and be a critical resource in the operations
• Experience inpresenting your analytical insights and business proposals to the Senior Business Leaders. Your point of view and opinion is valued here as we are keen to learn and grow as a company.

Principal Duties and Responsibilities

• Researches and implements cost savings initiatives for the area to improve productivity safety or customer service
• Work with Customer Fulfillment field leadership and Operations Manager to lead one key initiative to implement in all locations that drives continuous improvement and funds growth
• Gain understanding to monitor daily route performance through onboard technology system coordinates routing improvements and coaches employees
• Conducts training and leads team meetings. Develops training for Customer Fulfillment that will improve efficiency and effectiveness to safely deliver world class customer service and safety training
• Support daily operations of the local Customer Fulfillment team to learn key Standard Operating Procedures (SOPs) and Department of Transportation (DOT) compliance

Education/ Experience Requirements

• Minimum of a 3.0 GPA
• Have completed junior year by May of 2020
• Graduate on or before May 2021
• Degree focus in Industrial Engineering Business Analytics Logistics Supply Chain or related degree program
• Proficient in Microsoft Excel Word email
• Strong analytical skills communication skills and ability to plan and prioritize
• Willing to relocate within the US for the summer internship (location TBD)
• Willing to relocate within the US after graduation
• Ability to push pull or lift up to 50 pounds

Expected Areas of Skills

• Ability to identify and resolve problems
• Strong decision making and sound judgment
• Ability to effectively confront and challenge team members when necessary
• Effective analytical and computer skills
• Strong oral and written skills

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender gender identity sexual orientation national origin ethnicity age disability marital status veteran status (United States positions) or any other characteristic protected by law.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender gender identity sexual orientation national origin ethnicity age disability marital status veteran status (United States positions) or any other characteristic protected by law

Are you interested in working for Hills Pet Nutrition You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by email are not considered in the selection process. Become part of our team. We look forward to your application.

Work that matters fueled by passion for pets! At Hills we have a purpose. Every day around the world we transform the lives of millions of pet families through pioneering innovation amazing nutrition and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition Hills mission is to help enrich and lengthen the special relationships between people and their pets.

HILLS Prescription Diet therapeutic pet foods HILLS Science Diet and HILLS Ideal Balance wellness pet foods are sold worldwide. Hills is a division of ColgatePalmolive a leading global consumer products company tightly focused on Oral Care Personal Care Home Care and Pet Nutrition with sales of products in more than 200 countries. To learn more about Hills and Colgate please visit and or find us on LinkedIn Facebook Twitter and YouTube.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject Accommodation Request should you require accommodation.