Senior Manager - DC Facilities Operation
Senior Manager - DC Facilities Operation
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Job Description
Position Sr. Operation Manager Facilities Operations
Work Hours General Normal Shift
Primary Responsibilities
1. The cluster ops head would be responsible for ensuring the successful operations management of his cluster operational data center facility and ensuring 100 Data Center power and cooling uptime at GDCO India.
2. In satisfying the essential duties listed below this role will report to the Sr. Director of Operations and will direct all DC Site Leads on a regular basis.
3. Additionally this role will interface with the company GDCI transition & service delivery team quality & risk management team & IBMS automation team to ensure the global quality standards customer delivery projects and IBMS / automation are successfully implemented and operations management delivered in the data centres.
C. ESSENTIAL DUTIES & RESPONSIBILITIES
1. To support and enhance DC operations excellence & focused clusterwise approach towards DC operations life cycle management.
2. Meeting Customers SLA / SOW contract management ensuring the best of the customer experience participating in customer review meetings i.e. weekly monthly quarterly etc.
3. Work closely with the Transition lead for effective new project handover and takeover.
4. Employee performance management/team learning & development etc.
5. Vendor contract management.
6. Develop Capex & Opex management and ensure adherence on the same.
7. Drive energy efficiency and cost savings projects.
8. Develop and implement the DC Operations delivery strategy for the region to ensure timely planning and of all customer projects adhering to defined standards of cost and quality.
9. To support DC quality & risk assessment and management process.
10. Implement company global standards processes and policies in the data center.
11. Periodic monthly management reporting.
12. Leverage data center best practices and standardized data center operations management & reporting.
13. Devise the Zonal DC Facility operations and process improvement strategy. Build and maintain networks with customers service delivery consultants project team etc.
14. Provide functional guidance to all Zonal sites to ensure standardization of operations and practices across the organization.
15. Develop and implement the DC Operations delivery strategy for the region to ensure timely planning and of all customer projects adhering to defined standards of cost and quality.
16. Interface with DC Business Sales and Technology to Coordinate Facility Utility and Infrastructural needs.
17. Periodically track and monitor progress on improvement areas identified to ensure better operational excellence across regions.
18. Drive cost savings through process standardization and effective Operation/project management practices across specific projects within the region.
19. Foster an environment of learning excellence and innovation within all aspects of teamwork
20. Mentor and coach subordinates to develop the teams capabilities succession planning and build a strong operations management team
Secondary Responsibilities
Typical Years ofExperience
15 years progressive data center and/or critical facilities experience with a minimum 5 years in a managerial position.
Educational Qualification
Bachelors degree in a related field or equivalent education and/or work experience to meet requisite skills
PG / MBA qualification would be an added advantage.
Data Center operations management certifications would be preferred
KNOWLEDGE SKILLS & ABILITIES
1. Ability to be highly confidential
2. Brief knowledge of ISO standards ISMS ITSM BCMI local statutory and compliance essential.
3. Brief knowledge in industrial safety best practices (i.e. lockout/tag out arc flash protection OSHA and state regulations)
4. Excellent verbal and written communication skills
5. Strong proficiency with MS Office Suite (Word Excel PowerPoint Project)
6. Extensive handson experience installing maintaining and troubleshooting large commercial and industrial mechanical & electrical systems.
7. Must possess demonstrated technical ability and innovative thinking crossfunctionally including integrated systems and IT.
8. Strong background in mechanical and electrical systems design review layout installation and operations including the ability to read and interpret electrical and mechanical oneline
9. Ability to conduct power system capacity safety and code compliance assessments
10. Ability to train the Critical Facilities Staff on systems and procedures.
11. Must possess demonstrated technical ability and innovative thinking crossfunctionally including integrated systems and IT
12. Analytical thinking problemsolving customeroriented and commitment to quality and risk management
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Required Experience:
Senior Manager
Employment Type
Full-Time
