Director Data Analytics
Director Data Analytics
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$ 165000 - 165000
1 Vacancy
Job Description
About the Role:
Are you a skilled and experienced Director of Data Analytics looking for a new and exciting opportunity We are seeking talented individuals like you to join our Center of Excellence as a strategic and visionary leader of data analysts. If you have a passion for measuring and optimizing the digital experience our customers have with our products then this is the perfect role for you!
At Gartner we pride ourselves on being at the forefront of datadriven decision making. You will play a pivotal role in providing valuable insights and recommendations to drive our business forward. Your expertise in CX/UX measurement best practices and tools product design consistency and documentation management will be essential in ensuring our business has the right data to drive actionable strategies.
Key Responsibilities:
- Drive the customer experience measurement strategy and roadmap across product development teams fostering coherence of the customer experience across their products and enabling the business to maximize return on investment across product innovations. Institute programs that increase adoption of best practices.
- Maintain the customer experience measurement tools roadmap balancing inhouse developed and thirdparty tools for both reliability of operational Key Performance Indicators and timeliness of feedback on agile development of product innovations. Coordinate relationships with thirdparty vendors to optimize the business investments ensuring seamless access and support for key development team personnel.
- Maintain the central documentation of customer experience measurement methodologies and best practices maximizing awareness across development teams.
- Maintain the central documentation of measured customer experiences ensuring that data engineering teams can execute quality control on data pipelines and downstream reporting metrics.
- For select enterprisewide Key Performance Indicators govern the ongoing application of customer experience tracking data for consistently meaningful operational insights. Partner with data engineering teams to ensure accuracy of reported metrics.
- Build mentor and manage a highperforming team capable of partnering across all of the roles in the product development process.
Requirements:
- Bachelors Degree required. Masters and/or Doctoral degree strongly preferred with a concentration in analytical disciplines.
- 1214 years of progressive analytics experience preferably in strategy SaaS software development product management and IT roles.
- Demonstratable experience building and executing best practice governance programs across product development teams.
- Strong background in CX/UX and a fierce advocate of usercentered design principles.
- Proven capabilities to balance strategic thinking and handson . Comfortable balancing shortterm priorities and longterm goals.
- Solid track record of solving complex problems thinking creatively and using data to tell a story to influence seniorlevel stakeholders.
- Demonstratable experience with Google Analytics Tag Manager Data Studio and big data solutions is a must.
- Experience with FullStory tools is a strong plus.
Join us at Gartner and be part of a team that is dedicated to driving impactful business strategies through data analytics. Your contributions will be instrumental in shaping the future of our products and enhancing the client experience.
#LING2
Who are we
At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable objective insight helping enterprise leaders and their teams succeed with their missioncritical priorities.
Since our founding in 1979 weve grown to more than 20000 associates globally who support 15000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work
Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast virtually untapped market potential ahead of us providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations.
We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work.
What do we offer
Gartner offers worldclass benefits highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.
Ready to grow your career with Gartner Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 120000 USD 165000 USD. Please note that actual salaries may vary within the range or be above or below the range based on factors including but not limited to education training experience professional achievement business need and location. In addition to base salary employees will participate in either an annual bonus plan based on company and individual performance or a rolebased uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO a 401k match up to $7200 per year the opportunity to purchase company stock at a discount and more.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race color creed religion sex sexual orientation gender identity marital status citizenship status age national origin ancestry disability veteran status or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Companys career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources ator by sending an email to.
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Required Experience:
Director
Employment Type
Full-Time
