Quality Assurance Analyst- National Products
Quality Assurance Analyst- National Products
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Description:
This person will be responsible for ongoing quality assurance reviews of vendors who provide service to support FBTs national products program.
Qualifications: This person should have an Associates Degree plus a minimum of three years financial services experience or the equivalent. This person should possess good verbal and written communication skills organizational skills and wellrounded financial services knowledge. Must be proficient in Microsoft Office programs and have general understanding of banking compliance regulations. 3rd Party Payment Processor experience preferred.
Principal Responsibilities:
1. Perform monthly review of processes for various programs within the national products area.
2. Work with manager to communicate findings to third party providers and track for resolution.
3. Provide monthly reporting of quality assurance reviews to senior management and the bank board of directors.
4. Develop internal quality assurance processes and monitoring systems for key areas within FFC.
5. Assist in the development of quality assurance processes for new programs as they start up.
6. Act in accordance with FBT policies and procedures as set forth in the employee handbook.
7. Adhere to compliance procedures and participate in required compliance training.
Compensation Grade
Hourly Grade 4First Bank & Trust is an Equal Opportunity Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression national origin disability or status as a protected veteran. Read our completeEqual Employment Opportunity Policy Statement. Applicants who would like to request reasonable accommodation to the application or interview process should call Human Resources at 800.843.1552 or email.
Required Experience:
IC
Employment Type
Full-Time
