Parts Advisor
Parts Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Basney familys history in the automotive business dates back to the 1970s.Our mission is to continue to provide top quality automotive products and services with great value and outstanding customer satisfaction.We consider our work environment to be one of the finest in the area. We want you to feel free to talk to us and we will feel free to talk to you. We want to keep it this way throughout your employment. It is very important that every employee be treated as an individual and an important contributor to the operation of our organization.
Benefits:
- Medical Dental and Vision Insurance
- $0 deductible opportunity with annual wellness screening
- 401K
- Paid Vacation
- Paid Holidays
- Paid Training
- Oversee service orders and flow of parts department. Ensure that customers receive prompt courteous and effective service.
- Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled.
- Ensure the daily inventory of technicians time is consistently sold to service customers.
- Distribute work between technicians efficiently.
- Answer technical questions about vehicle problems warranties services and repairs.
- Maintain Customer Success Index at or above company standards.
- Assist in diagnosing vehicle problems; order parts and tools as necessary.
- Oversee administration of warranty claims as well as training and supervising of service department.
- Reinforces company policies and adheres to company standards.
- Encourages compliance with applicable laws and regulations.
- Maintain good working relationship with factory(s) and foster positive employee relations.
Qualifications
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional wellgroomed personal appearance
- Consistent record of service and sales success
- Strong record of positive customer satisfaction results
- Team oriented and selfmotivated
- Able to work with little supervision
- Clean driving record and valid drivers license
Required Experience:
Unclear Seniority
Employment Type
Full-Time
