Infosys is seeking a Manager of Client Services. The ManagerClient Services (MCS) is responsible for all client interfaces within the assigned account scope. The MCS works together with their manager (Senior MCS/Group MCS) to build an account plan and is responsible for client management based on the account plan. Usually the MCS handles a single account or part of a large account with a P&L of $30MM to $40MM.
Role Description:
Client relationship management and business development: manage client relationships build a portfolio up to $3040M own the opportunity management cycle: ProspectEvaluateProposeClose
Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the client
Account planning and governance: create the account plan including relationships required opportunities to be pursued price decisions etc.
Required Qualifications:
Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 11 years of experience with strong sales/relationship management/account management experience
Significant business development and project management experience
Experience in the Hitech industry/vertical
Track record of interacting and building relationship with Clevel client contacts
Handson experience with proposal creation and leading proposal presentations
Strong leadership interpersonal communication and presentation skills
Wide variety of IT and business consulting engagement experience
Candidates authorized to work for any employer in the United States without employerbased visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications:
Knowledge of industry specific gotomarket solutions
Good understanding of industry specific business issues and drivers
Global Delivery Model experience
Experience managing large multilocation consulting engagement teams
Track record as an Account Manager in a rapidly growing client relationship
Infosys is a global leader in nextgeneration digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AIpowered core that helps prioritize the of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our alwayson learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.