Research Officer Performance Measurement Evaluation - IMPRESS Program FT Permanent

Overview

The YMCA is a charity that has been helping Canadians improve their lives since the first Y opened in 1851. Y programs are offered at more than 1700 locations across Canada and help more than 2.25 million people annually become healthier in spirit mind and body. The YMCA of the National Capital Region proudly serves people of all ages backgrounds and abilities and works to address critical social needs in our community. We are a leader and valued partner in creating a vibrant and healthy community where everyone belongs and can reach their full potential.

This position requires a commitment to the Y mission and core values of responsibility honesty caring respect and inclusion which form the foundation of all Y programs and services.

Working for the Y

Are you looking to use your skills and unique gifts to make a real difference in your community The YMCA of the National Capital Region is a great workplace committed to diversity equity and inclusion where different backgrounds experiences and identities are appreciated and celebrated. The YMCA provides hundreds of employees with meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. We recognize the contributions of our staff through innovative practices great benefits and growth opportunities. Whether you are starting out in your career or a seasoned professional you will find many exciting opportunities to achieve your personal and career goals.

Vacancy Status: This job posting is for an existing vacancy.

What do we offer

At the Y you will be part of a vibrant and diverse network of people whose shared vision is to change lives and make our communities home to the healthiest children teens adults and families.

Our competitive wage and benefit package include:

• Free YMCA gym membership;
• Discounted Y program fees (including health & fitness programs child care and camps);
• Access to our YMCA Employee and Family Assistance Program (EFAP) including free immediate confidential assistance and counselling for you and your family members for mental and physical health and financial advice among other 12 suites of services;
• Health and Dental Insurance;
• Longterm Disability and Life Insurance;
• Access to our Canadian YMCA Retirement Fund pension plan;
• Up to 25 vacation days per year including two float days and one birthday vacation;
• Maternity leave benefits for up to 18 months.

*Some benefits may vary based on employment terms

What do you offer

Integrated Measurement for Performance Review and Enhanced Settlement Services (IMPRESS) is a new program aimed at strengthening the evaluation capacity of settlement organizations across Canada. The Research Officer Performance Measurement & Evaluation supports the development and refinement of performance measurement tools for NGOs. This role contributes to the design of evaluation frameworks data analysis and impact assessment to enhance program effectiveness. The Research Officer will develop a Performance Measurement Toolkit design performance metrics and train service provider organization (SPO) staff on performance measurement tools setting KPIs and indicators to measure outcomes. They will provide technical support to SPOs on implementing performance measurement frameworks and conduct midterm and final outcome evaluations to measure impact and identify trends. Additionally the Research Officer will collaborate with external evaluators analyze qualitative and quantitative data and support the integration of equity and inclusion considerations into evaluation frameworks. They will also assist in knowledge mobilization efforts including presenting findings at conferences and webinars to share the best practices and sector insights.

Some of the tasks of this position include:

• Supporting the development and refinement of performance measurement tools for NGOs.
• Contributing to the design of evaluation frameworks data analysis and impact assessment.
• Developing a Performance Measurement Toolkit designing performance metrics and training service provider organizations on performance measurement frameworks.
• Conducting midterm and final outcome evaluations to measure impact and identify trends.
• Collaborating with external evaluators analyzing qualitative and quantitative data and supporting the integration of equity and inclusion into evaluation frameworks.
• Assisting in knowledge mobilization efforts including presenting findings at conferences and webinars to share best practices and sector insights.

What qualifications and abilities are we looking for

At the YMCA of the National Capital Region we strive to ensure our employees are a fit based on their strengths interests and future goals.

The successful candidate will have the following:

Education

• University degree in social sciences public administration or a related field
• Masters or Decorate degree in a related field is preferred

Language

• Fluent in English and French oral and written
• Other languages are an asset

Experience Skills and Abilities

• Proficiency in Microsoft Office Suite SurveyMonkey and SPSS
• Experience in research data collection and qualitative/quantitative analysis
• Strong technical skills in developing performance measurement tools organizing data and producing reports
• Knowledge of program evaluation methodologies performance measurement frameworks and outcome assessment
• Experience in survey design focus group facilitation and data collection techniques
• Experience in creating and implementing digital tools or platforms for data collection and analysis
• Experience in developing and delivering training programs for adult learners
• Experience in the settlement sector working in outreach community engagement and stakeholder collaboration
• Ability to establish and maintain relationships with service provider organizations across Canada

Additional Requirements:

• Applicants must already have a valid permit to work in Canada.
• A Police Record check not more than 6 months old is required.Police Records checks are reviewed on an individual basis and the offense(s) if any is considered in the decisionmaking process in relation to the requirement of working with children therefore not eliminating all candidates with a record from being offered a position.
• Annually staff must complete the mandatory training for the protection of Children & Youth and submit the certificate of completion.

Core Competencies:

• Organizational Awareness and Understanding: Demonstrates and promotes a personal understanding of and appreciation for the vision mission and values of the YMCA of the National Capital Region.
• Planning and Organization: Ability to establish a clearly defined and effective course of action for self and others to accomplish short and longterm work goals.
• ProblemSolving: Ability to identify an issue gather and process relevant information determine possible solutions select appropriate responses and implement and evaluate them.
• Communication and Interpersonal Skills: Ability to speak write listen and secure information effectively in a variety of settings. Ability to cooperate with others to achieve results. Ability to create and build relationships inside and outside the organization.
• Teamwork: Participates actively in a team for program quality and effectiveness.

About diversity and inclusiveness at the Y:

Inclusiveness is a part of our core values and we are committed to ensuring the diversity of the people and communities we serve and as well as our staff. We welcome candidates from racialized groups invisible minorities Indigenous People women persons with disabilities persons who identify as 2SLGBTQ.

YMCA of the National Capital Region is committed to accessibility in employment and to ensuring equal access to employment opportunities for candidates including persons with disabilities. In compliance with AODA the YMCA will endeavour to provide accommodation to people with disabilities in the recruitment process upon request. If you are selected for an interview and require accommodation due to a disability during the recruitment process please email upon scheduling your interview.

Statement on Use of Artificial Intelligence in Employment Decisions:

At the YMCA we are committed to maintaining a fair and equitable hiring process. We do not use artificial intelligence (AI) to screen assess or select applicants for any positions of employment. All employment decisions are made by our dedicated People and Culture team ensuring that each candidate is evaluated on an individual basis with the utmost consideration for their unique qualifications and experiences.

How to apply

All internal applicants must inform their supervisor of their intention to apply for the position.

Thank you for your interest in joining the YMCA of the National Capital Region. We appreciate all applications. Due to the volume of applicants we are only able to contact those selected for further consideration in the hiring process.

The YMCA of the National Capital Region is committed to being an Equal Opportunity Employer.

Required Experience:

Unclear Seniority