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Smart Care Solutions is seeking a Dispatcher to efficiently route Service Technicians for commercial kitchen equipment service calls. This role ensures maximum efficiency productivity and customer satisfaction while supporting a team of technicians within a specific geographic market.
Assign and dispatch technicians to service calls optimizing efficiency and meeting customer expectations.
Act as the primary point of contact for technicians within an assigned territory.
Maximize productivity and profitability through strategic call clustering and routing.
High school diploma or equivalent.
3 years of experience in dispatch customer service or restaurant management.
Proficiency in Microsoft Office and Windowsbased systems.
Ability to quickly learn proprietary software.
Strong verbal and written communication skills.
Join the industrys largest independent service company specializing in commercial kitchen equipment maintenance repair and parts. Be part of a team that helps businesses operate efficiently while ensuring food safety and quality.
About Smart Care
Smart Care is a national repair and service provider for commercial foodservice refrigeration and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment standalone refrigeration specialty coffee and beverage complex rack refrigeration and HVAC.
Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Cares application or hiring process due to a disability please contact the Human Resources department at .
Full-Time