Manager Rail Transportation - Blue Line
Manager Rail Transportation - Blue Line
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$ 98800 - 160347
1 Vacancy
Job Description
WHO WE ARE
We are theMetropolitan Councilthe regional government for the sevencounty Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation wastewater and housing services.More information about us on our website.
We are committed to supporting a diverse workforce that reflects the communities we serve.
Metro Transitis one of the countrys largest transit systems that employs more than 3000 people and prior to COVID19 provided more than 80 million rides a year through an integrated network of buses light rail and commuter trains as well as resources for those who carpool vanpool walk or bike in the Twin Cities.
How your work would contribute to our organization and the Twin Cities region:
TheRail Transportation Manager BlueLine is responsible for managing the Assistant Transportation Managers Rail Dispatchers and all Train Operators. Additional responsibilities include direct supervision planning and establishing priorities budgeting coordinating hiring coaching and counseling and administering corrective action and discipline.
Note: Candidates permanent residence must be in Minnesota or Wisconsin. This position will be based out of the Rail Operations and Maintenance Facility in Minneapolis. The incumbent of this role will work primarily onsite with some flexibility to work remotely.What you would do in this job
1. Provides overall guidance and direction for all Rail Transportation activities organizational programs policies procedures and practices to make certain expectation are met:
- Ensure policies and procedures for the facility are updated and current.
- Develop relationships with other departments to ensure ongoing positive interactions; promotes positive and open lines of communication throughout the organization and to external contacts.
2. Evaluates investigates and resolves employee relations/labor relations issues. Conducts grievances and prepares for arbitrations.
- Ensures compliance with agency policies and provides a workplace free of harassment and discrimination.
- Investigates violations and prepares supporting documentation
- Apply appropriate discipline when necessary.
3. Establishes performance goals and expectations to guide the department and his(her) direct reports.
- Monitors departmental and staff performance.
- Provides coaching counseling training and development.
- Administers corrective action work improvement plans or disciplinary action as required.
4. Ensures the accurate and timely validation of the HASTUS daily payroll for Train Operators at the facility level.
- Checks HASTUS daily for payroll validations.
- Checks Operator Exception Reports for accuracy.
- Close HATUS in a timely manner as required by the Payroll Department.
5. Acts as the Customer Service Advocate at the facility by investigating and resolving customer concerns to ensure appropriate action is taken.
- Checks Customer Relations program daily for new customer contacts.
- Research complaints and provides timely feedback to the customer.
- Meets with Train Operators to coach counsel and discipline if necessary.
6. Implements and oversees the drug and alcohol program of the transportation staff they are responsible for at the facility level to ensure a safe working environment.
- Monitor monthly list for random drug and alcohol tests.
- Coordinates test provider and Train Operator schedules for required testing.
- Meets the Train Operator and provide paperwork to the drug and alcohol tester.
What education and experience are required for this job (minimum qualifications)
Any of the following combinations of progressively responsible experience in bus or rail operations including three 3 years of supervisory experienceand completed degree in transportation administration management or related field:
- High school diploma/GED with ten 10 years of progressively responsible experience in bus or rail operations including three 3 years of supervisory experience.
- Associate degree with eight8 years of progressively responsible experience in bus or rail operations including three 3 years of supervisory experience.
- Bachelors degree or higher with six6 years of progressively responsible experience in bus or rail operations including three 3 years of supervisory experience.
*Metropolitan Council Employees Only.Successful completion of any one of the following four Metropolitan Council Leadership/Supervisory training programs will substitute for leadership/supervisory experience. You must attach your certificate(s) as proof of completion of the program to your application. Only completion of one of the four programs listed below will substitute credit 6 months or 1 year) for leadership/supervisory experience.
Metro Transit Leadership Academy 1 year
Project Management Development Program 12month session) 1 year
Project Management Development
Four Learning Institute Certificates You must obtain all four certificates listed below to receive credit for 6 months supervisory experience:- Leading SelfPersonal Effectiveness Certificate
- Leading SelfCommunication Certificate
- Leading SelfBusiness Skills Certificate
- Leading OthersPreparing for Supervisor Certificate
License Requirements:
Valid drivers license with an acceptable driving record.
- Experience with Transit or Rail Operations.Specifically Operating Rules and Standard Operating Procedures and the ability to interpret and apply them.
- Experience in a heavily regulated field or industry providing performance feedback and work direction to others.
- Demonstrated ability to work with and communicate effectively with multiple stakeholders at all levels of organization; to assess stakeholder needs and agendas; and to create successful and cooperative relationships with stakeholders while protecting the interests of Rail.
- Demonstrated understanding of Emergency Management Principles and NIMS reporting requirements.
- Conceptual understanding of Supervisory Control and Data Acquisition (SCADA).
- Demonstrated ability to assess workload priorities and create workload plans to create and maintain schedules.
- Experience working and collaborating in diverse multicultural and inclusive environments.
Knowledge of:- Knowledge of and the ability to understand interpret and apply laws rules regulations polices procedures contracts budgets and labor management agreements.
- Knowledge of strategic planning concepts and applications for development of departmental goals including staffing and budgetary needs.
- Knowledge of the Metro Transit SCADA system.
- Knowledge of HASTUS and other software frequently used by Rail Operations.
- Demonstrate strong interpersonal skills and the ability to work with diverse groups.
- Ability to communicate effectively orally and in writing and preparing comprehensive reports and correspondence.
- Microsoft Office Word Excel Outlook and PowerPoint.
- Sound decisionmaking skills.
- Ability to analyze situations identify problems implement solutions and evaluate outcomes.
- HASTUS computer system and its applications.
- Ability to plan supervise train evaluate and motivate staff.
- Ability to represent Metro Transit before the public.
- Skilled in interpersonal and leadership skills to analyze and resolve complex management challenges.
- Ability to demonstrate strong interpersonal skills and the ability to work with diverse groups.
- Sound decisionmaking skills.
What you can expect from us:- We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
- We encourage our employees to develop their skills through onsite training and tuition reimbursement.
- We provide a competitive salary excellent benefits and a good work/life balance.
Additional information
Union/Grade:TMSA/J
FLSA Status:Exempt
Safety Sensitive:Yes Subject to random NonDOT drug tests.
What your work environment would be:
Work is performed in a standard office setting. Some positions may require travel between primary work site to other sites.
What steps the recruitment process involves:- We review your minimum qualifications.
- We rate your education and experience.
- We conduct a structured panel interview.
- We conduct a selection interview.
Once you have successfully completed the steps above then:
If you are new to the Metropolitan Councilyou must pass a background check which verifies education employment and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction you do not automatically fail. The Metropolitan Council considers felony gross misdemeanor and misdemeanor convictions on a casebycase basis based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.
If you are already an employee of the Metropolitan Councilyou must pass a criminal background check if the job youre applying for is safety sensitive is a supervisory or management job is in the Finance Information Services Audit or Human Resources departments or has access to financial records files/databases cash vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.
IMPORTANT: If you make a false statement or withhold information you may be barred from job consideration.
The Metropolitan Council is an Equal Opportunity Affirmative Action and veteranfriendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color members of the LGBTQ community individuals with disabilities women and veterans to apply.
If you have a disability that requires accommodation during the selection process pleaseemail.
Required Experience:
Manager
Employment Type
Full-Time
