Systems Engineer

Youll be working on a rota which will include days & nights with plenty of rest inbetween as well as shift allowance included. This role is home based but will require travel to the office in Newtonabbey Belfast.

Mainly youll be the point of contact when it comes to windows issues as well as dealing with Cloud (Azure) and Virtualization (VMWare). Full training will be given.

What you will be doing:

Required for Support of Onshore Managed IT infrastructure This is a shift based role working a rota of days and nights.

• Providing support for servers running Windows 2008/2012/2016/2019

• Carrying out regular Operation system changes

• Providing 1st line support for applications (web portals IIS)

• Reacting to client logged incidents and requests through Remedy

• Customer support experience with a basic IT Technical understanding

• Create Templates / Clones create / delete Snapshots

• 3rd party vendor coordination for visit and troubleshooting

• Assist team with daily Backup failures System Recovery with Backups

• Review Application logs

• Exchange 2003/2010/2013/Office365 Management and troubleshooting Knowledge on Archival Solutions

What were looking for:

• Experience providing telephone and online customer support

• Understanding of Windows

• Solid background in IT support

• Eligibility for Security Clearance

About Capita Technology & Software Solutions (TSS):

Capita Technology and Software Solutions (TSS) is a newly formed global shared service responsible for delivering innovation and digital transformation for Capitas businesses and clients. We work collaboratively with Capitas divisions to shape the right digital technology solutions to help clients work differently engage differently sell differently and to be resilient to whatever next comes their way.

We create innovative technology and software solutions for Capitas clients and businesses while ensuring secure resilient and predictable service delivery. TSS brings together 5000 colleagues from across Capita into a single function to deliver worldclass technology and software solutions for Capitas businesses and clients.

Whats in it for you

• A competitive basic salary

• 23 days holiday (rising to 27 with the opportunity to buy extra leave.

• The opportunity to take a paid day out of the office volunteering for our charity partners or a cause of your choice.

• Company matched pension life assurance a cycle2work scheme 15 weeks fully paid maternity adoption and shared parental leave paternity pay of two weeks and plenty more.

• Voluntary benefits designed to suit your lifestyle from discounts on retail and socialising to health & wellbeing travel and technology.

• Access to our Employee Network Groups which represent every strand of diversity and allow colleagues to connect and learn from each other on an open inclusive platform.

• Youll get the chance to follow your chosen career path anywhere in Capita.

Youll be joining a network of 41000 experienced innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career and well provide the support you need to do just that. Our purpose is to create a better outcome for you.

About Capita Technology and Software Solutions

Capita Technology and Software Solutions (TSS) is a 5000 people strong global shared service responsible for delivering innovation and digital transformation for Capitas colleagues businesses and clients.

We design build and run the right technical competencies and partnerships to enable Capita to deliver seamless public and customer services from working collaboratively with Capitas businesses to shape the right technology and software solutions to take to market to ensuring colleagues have access to resilient predictable IT services and support that enables them to work effectively and securely.

TSS is right at the heart of Capita as we work to create a technologyled organisation. Youll be part of a Capitawide network of 55000 experienced innovative and dedicated individuals across multiple disciplines sectors and countries. There are countless opportunities to learn new skills and develop in your career and well provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope youll do next:

Choose Apply now to fill out our short application so that we can find out more about you.

Were an equal opportunity and Disability Confident employer which means we recruit and develop people based on their merit and passion. Were committed to providing an inclusive barrierfree recruitment process and working environment for everyone.