Technical Specialist Manager
Technical Specialist Manager
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Job Description
The occupier of the role will optimise the service to our customer through process delivery including: change control error management rootcause analysis and specialist reporting. They will be involved in all site processes and error management which is key to contractual success.
What we offer:
Career Development
Competitive Compensation and Benefits
Pay Transparency
Global Opportunities
https://www.dematic/enus/about/careers/whatweoffer/
Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race religion or belief age sex national or ethnicorigin disability status sexual orientation gender identity or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Tasks and Qualifications:
Principal Accountabilities:
- Management of all site processes
- Support the management of site errors and incidents through to rootcause and prevention
- Rootcauseanalysis reporting using tools such as 8D A3 etc.
- Manage all reporting in line with contractual requirements
- All error management
- Management of the Technical Specialist Team
- Management of change control and IT services updates
- Driving Continuous improvement & Team Development via the Technical Specialist Team & whole site team
- Support for the Dematic Site Manager in data analysis and presentation
- Attending meetings and presenting technical (and other) information to the customer
- System Improvement Process (SIP) management
- Dematic JMR Meeting support
- 3rd Party supplier contact and interfacing including Drkopp DAI Beumer IDC BSH etc.
Knowledge and qualifications:
- Timeserved apprenticeship / NVQ Level 3 (Or Equivalent) Electrical bias
- HNC / HND / Degree qualified engineering qualification (electrical bias) minimum
- Electrical controls system experience including inverter drives barcode scanning equipment Profibus / Profinet / ASibus / ASiSafe / Ethernet etc.
- PLC (Siemens) required
- PC SQL database/querying comms networks Previous experience within a controls equipment environment (warehousing preferred) Multiskilled experience
- Previous Management/Customer Facing Experience preferred
- Apprenticed trained
- IOSH / NEBOSH Trained
- Lean Six Sigma experience
Required Experience:
Manager
Employment Type
Full-Time
