Field service Engineer Connected Care
Field service Engineer Connected Care
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Job Description
Job Title
Field service Engineer Connected CareJob Description
Be the point of reference for our customers for technical aspects related to our Connected Care products.
Your role:
- Clearly understand performance expectations in terms of technical services and support
- Take local responsibility for the technical components of assigned Connected care EDI project installs from start to completion
- Participate in training programs to enhance technical and application skills
- Interface with the Project Manager Customer & Applications team and provide reports to Service Management as requested
- Meet or exceed performance expectations in the delivery of technical services and applications support
- Provide assistance and advice to the local teams in connection with generating sales of Philips Connected Care solutions EDI solutions
- Provide technical advice on software and hardware upgrades
- Provide technical advice on changes to setup and functionalities
- Manage integrations between Connected Care devices and software components to 3rd party devices and software components part of Hospital EMR /HIS
Your team:
You will be part of the Connected Care Customer Service Team
Youre the right fit if:
- Educational background in Informatics (diploma or university degree)
- Over 2 years experience in a similar role
- Experience in database design and development implementation/development administration dataguard backups and recovery tuning
- Development of simple integration components (COM object based interfaces Web interfaces XML HL7 etc)
- Knowledge and experience of Microsoft Server Vmware and HiperV solution
- Understanding/knowledge of Medical Standards: DICOM Health Level Seven (HL7 and Integrating the Healthcare Enterprise
- Network knowledge
- Demonstrated acumen for understanding applications workflow and network environments
- Excellent troubleshooting and problem analysis skills
- Strong team player
- Excellent communication skills
- Italian and English
#LIEU
About Philips
We are a health technology company. We built our entire company around the belief that every human matters and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
If youre interested in this role and have many but not all of the experiences needed we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
Employment Type
Full-Time
