Marine Field Service Technician

Job Summary:

The Marine Field Service Technician provides customer service directly at an offsite customer location. This position is responsible for the troubleshooting diagnosing repairing and reconditioning of various CAT engine models.

What can HOLT CAT offer you

• A competitive salary commensurate with your experience and competencies.
• A comprehensive and robust benefits program that includes complete health care 401(k) matching & ProfitSharing plan (ROTH and traditional) paid holidays and a frontloaded PTO program.
• A Tuition Reimbursement program to support the pursuit of accredited college courses.
• An employee development program with professional development staff that allows you to grow your skills and build your competencies to prepare you for future opportunities at HOLT.

Essential Functions:

• Works safely at all times and adheres to all applicable safety policies; complies with all company policies procedures and standards
• Performs minor repairs and minimal troubleshooting offsite with minimal supervision
• Performs minor troubleshooting and minimal diagnoses of engine malfunctions and failures
• Removes and installs parts disassembles and assembles components to CAT specifications
• Tests makes adjustments and verifies proper operation of all repairs and adjustments
• Prepares and completes all jobrelated documents writes service reports orders parts and maintains clear customer records; in addition accesses databases required to complete job
• Operates equipment and vehicles with possession of all necessary licenses and certificates
• Maintains service vehicle inspection records daily inspections and driver logs as required by the Department of Transportation
• Adheres to contamination control and HAZMAT rules and regulations
• Maintains all company equipment tools and the vehicle in good clean and working order
• Communicates job progress to supervisor and customer as needed
• Completes assigned jobs and tasks to meet flat rate time and rework standards
• Works overtime as required by workload and customers needs
• Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner
• Projects professionalism with both internal and external customers including personal appearance; may be relied upon to act as a mentor to lowerlevel technicians
• Requires regular and punctual employee attendance
• Performs other duties as assigned

Knowledge Skills and Abilities:

• Basic knowledge of equipment and tools including their designs uses repair and maintenance
• Knowledge of engines components electronic systems and panels
• Basic diagnostic and troubleshooting skills
• Ability to select the proper equipment or tools needed to perform a job
• Proficiency and knowledge of current computer software related hardware and knowledge of marine engine electronic systems
• Excellent interpersonal and customer service skills with both internal and external customers
• Knowledge of safe work procedures and practices
• Planning and organizing skills to prioritize and plan work activities; uses time efficiently; plans for additional resources
• Ability to communicate clearly and effectively both verbally and in writing
• Ability to operate a crane and forklift and obtain required certifications/licenses
• Ability to meet deadlines and work under fastpaced timeconstraining circumstances
• Ability to operate hand tools power tools pneumatic tools and equipment used in mechanical repair
• The ability to make precisely coordinated movements of the fingers of one or both hands to grasp manipulate or assemble very small objects

Education and Experience:

• More than two years of marine technical experience required three or more years preferred
• A high school diploma or equivalent preferred
• MSHA certification preferred
• Crane Chain hoist rigging certifications preferred

Supervisory Responsibilities:

• None

Travel:

• Frequent travel to customers location with overnight stay required

Additional Requirements:

• Valid Drivers license required
• A transportation Worker Identification Card (TWIC) preferred
• Water Survival Training preferred
• Caterpillar Marine Certification preferred
• Must own required tools to perform repairs

Physical Requirements:

• Must be able to move objects and use abdominal and lower back muscles to provide support over time without fatigue
• Frequently moves materials or equipment weighing up to 50 lb.
• Constant movement and use of limbs; this position requires good manual dexterity coordination and stamina
• Ascends/descends with gradual or continuous progress by oneself using both hands and feet and climbs up and down ladders and/or equipment
• Be able to maneuver safely and work underneath equipment
• Routinely reacts to visual auditory and other signals including alarms and instructions and is required to visually inspect work

#LIHCT

Required Experience:

IC