Transit Employee Labor Relations Project Program Manager III
Transit Employee Labor Relations Project Program Manager III
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$ 106106 - 134495
1 Vacancy
Job Description
Summary
- **This position is open to current King County employees**
King County Metro Transits Employee and Labor Relations team is hiring for a Project/Program Manager III (PPM III) to be a point person for overseeing tracking developing standard work and reporting on Employee and Labor Relation issues.
This PPM III role will assist with the implementation and administration of tracking Transit Employee and Labor Relations programs and processes and monitor deadlines and action items for various employment actions (such as settlement agreements EEOC complaints the grievances and investigations). They will also assist with developing standard work and performance metrics surrounding these employee and labor relations processes. This position will handle public records and/or information requests and correspondence and use data reports and tracking methods to help ensure there is a consistent application of policies and implementation in our internal processes. The ideal candidate will have excellent organization skills a positive attitude and a holistic approach to understanding the datarelated needs of the processes and workgroup. The most competitive applicants will have experience analyzing and manipulating data using a variety of reports and demonstrate their ability to develop monitor and standardize quality and processrelated goals for a workgroup in a transparent way.
About the Transit Employee and Labor Relations(TELR)Team:
This team provides Employee and Labor Relations support to over 6100 employees at Metro Transit over 93 of whom are represented by collective bargaining agreements. TELRs mission is to engage with Metro Transit employees and their union representatives to support a workplace culture that inspires innovation creative problem solving collaborative negotiations and continuous improvement in our drive toward service excellence.
Job Duties
- Assist with developing standard work metrics and create transparent analytics for Employee Labor Relation (ELR) functions such as grievance investigation and discipline processes.
- Support the Transit Labor Negotiator with bargaining special projects and research.
- Manage the Transit Labor Relations Inbox and team trackers (investigations RFIs discipline arbitrations grievances etc..
- Manage and track all Drug & Alcohol documentation ensuring accuracy and proper notification to all appropriate parties.
- Maintain TELR SharePoint site and update with relevant information and data.
- Administer maintain and monitor various databases utilized in labor relations.
- Assist with developing standard operating procedures (SOPs) for related responsibilities.
- Manage project schedules issues risks quality and deliverables
- Act as a point person for agencywide employee service projects (e.g. training materials for ELR process documents standard tools for ELRrelated tasks).
- Communicate with people inside and outside the Agency; represent the organization to customers the public government agencies and other departments.
- Interpret the meaning of information for others; translate or explain how information can be used.
- Provide timely updates to collaborators and process owners involved in various projects.
- Provide guidance training and advice to management or other groups on technical systems or processrelated topics such as grievance tracking systems (e.g. Origami/SSAMS) and the retention of internal ELR records.
- Establish and maintain trust confidence and effective working relationships with coworkers elected officials managers supervisors employees and the public.
- Evaluate information to determine compliance with laws regulations standards labor agreements and contracts.
- Process information by coding categorizing calculating tabulating auditing or verifying information or data.
- Act as the point person for Union Prosecuting Attorneys and Public Records Requests; process track and produce requested materials.
- Assist with tracking deadlines and settlement agreements related to grievances EEOC complaints discipline and investigations
- Develop techniques to adjust to changing priorities and meet deadlines.
- Perform special projects as assigned.
Experience Qualifications Knowledge Skills
Wed love to hear from King County employees with:
Ideal qualifications would include:
- Knowledge and experience working for a transportation department or a similar large complex highly unionized work environment.
- Resourceful and independent problemsolving skills and the proven ability to research information thoroughly.
- Experienceinmanagingpeoplefocusedprojectstraining or people development projects such as onthejob learning apprenticeship technical training and other programs.
- Demonstrated understanding of key concepts in equity and social justice education around topics of race & other social identities and a leaders role in creating equitable and inclusive work environments.
- Skill in data gathering analysis and developing data tools for various audiences.
Highlycompetitivecandidateswillalso have:
- Advanced skills with Microsoft Excel and experience updating SharePoint sites.
- Knowledge/experience working with Collective Bargaining Agreements contracts and labor relations.
- Experience with public records and public information requests.
- Experience with Power BI NeoGov reporting Origami/SSAMS or other equivalent reporting software and programs.
- Project management experience and/or a project management change management or Lean Six Sigma or other certification.
- Experience working with large unionized organizations/agencies and/or public sector experience.
- High level of technical competence as it comes to working with multiple programs new software and modernizing internal processes.
Supplemental Information
Who May Apply
This recruitment is open tocurrent King County employees.
Required Application Materials- An online employment application to include all relevant employment history and experience related to this role as well as responses to supplemental questions.
- A cover lettersummarizing your experience developing managing and/or implementing programs. Additionally please include any relevant experience in Employee Labor Relation (ELR) and/or performing these tasks in a transitrelated environment particularly at Metro Transit.
Selection Process
Applicants will be screened for competitiveness completeness and written communication skills to determine the most qualified candidates. The process may include the following: a review of the application and supplemental questions testing and/or panel interview and references.
For more information regarding this recruitment please contact: Ira Becton
Work Schedule
This hybrid role involves a mix of remote work and onsite responsibilities with an expectation of being in the office for meetings tasks and assignments as needed. This position is covered under the provisions of the Fair Labor Standards Act and is eligible for overtime pay. Work schedule is normally Monday through Friday 40hour work week. Variations may be required depending on the demands and training needs of the work.
Union Membership
This position is not represented by a union.
Work Location
The incumbent will have a hybrid work schedule and may work remotely and onsite. The primary onsite location is King Street Center 201 S. Jackson Street Seattle Washington.
Teleworking Requirement
The work associated with this position is currently being performed in a hybrid fashion including teleworking complemented with onsite work and meetings as needed. Frequency of onsite work will vary based on business and operational needs. Employees must reside in Washington State and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
King County has a robust collection of tools and resourcesto support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the departments hybrid environment. Employees will be provided with a County issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.Forbes named King County as one of Washington States best employers.
Together with leadership and our employees were changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a differenceCome join the teamdedicated to serving one of the nations best places to live work and play.
Guided by our True North we are making King County a welcoming community where every person can thrive. We value diversity inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting support and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply including Native American and people of color immigrants refugees women LGBTQ people living with disabilities and veterans.King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race color religion national origin sex (including gender identity sexual orientation and pregnancy) age genetic information disability veteran status or other protected class. Our EEO policy applies to all employment actions including but not limited to recruitment hiring selection for training promotion transfer demotion layoff termination rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position please follow the application instructions carefully. If you need this announcement in an alternate language or format would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
Required Experience:
Manager
Employment Type
Full-Time
