Sr Resident Reliability Engineer
Sr Resident Reliability Engineer
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Job Description
Resident Reliability Engineer
About HashiCorp
HashiCorp is a fastgrowing startup that solves development operations and security challenges in infrastructure so organizations can focus on businesscritical tasks. We build products to give organizations a consistent way to manage their move to cloudbased IT infrastructures for running their applications. Our products enable companies large and small to mix and match AWS Microsoft Azure Google Cloud and other clouds as well as onpremises environments easing their ability to deliver new applications for their business.
About the Role:
As a Resident Solutions Engineer at HashiCorp you will work with a highperforming team dedicated to the longterm success of our customers. Combine your handson expertise in managing and automating large complex systems with a passion for continuous improvement to implement integrate and operate our HashiCorp products for our strategic customers. The Resident Solutions Engineer will work directly with our Resident Solutions Architects Sales Engineers and customers to execute activities that enable our customers to have sustainable growth and success with our products as part of their cloud transformation journey.
The typical Resident Solutions Engineers responsibilities will include handson development efforts to deploy manage and validate HashiCorp tools as well as integrate thirdparty systems with those tools. Candidates must be motivated to selfmanage project priorities deadlines and deliverables.
An ideal Staff RSE candidate will have 68 years of experience working on platform development or SRE teams and direct handson experience with infrastructure automation and configuration management solutions mentorship or teamlead experience and a proven track record for driving complex projects to successful delivery and requires no supervision to prioritize and deliver multiple effective projects on time.
In this role you can expect to:
- Collaborate with the Resident Solutions Architect (RSA) on the design and plans regarding implementation and associated integrations of the HashiCorp tool(s) defined in the scope of the engagement.
- Execute on the technical customer solution plan designed by the Resident Solutions Architect (RSA) assigned to the customer account.
- Design implementation and management of HashiCorp enterprise solutions.
- Assist in the design and configuration of thirdparty integrations with HashiCorp enterprise solutions.
- Creation of support documentation runbooks and similar collateral associated with HashiCorp enterprise solutions.
- Assist in the application or of software patches and upgrades for HashiCorp enterprise solutions in nonproduction environments.
- Consult with various application platform and operations teams on how to integrate their tools applications and services with HashiCorp tools.
- Execute specific tasks throughout our customers cloud transformation journey as it relates to the HashiCorp product suite.
- Build automation for the deployment management and operation of one or more of our HashiCorp solutions.
- Assist customers in aligning people processes and workflows with the Cloud Operating Model.
- Articulate and redefine the cloud consumption model in relation to HashiCorp Tao of workflows.
- Directly impact developer velocity whilst satisfying the objectives of governance risk & controls.
- Be cognizant of and effectively communicate the business value of the HashiCorp product suite to customers.
- Articulate the technical functionality of HashiCorp products and additional 3rd party integrations to practitioners product owners and managers.
- Educate and advise customer users on how HashiCorp tools can enable and even simplify the adoption of the Cloud Operating Model as part of their cloud transformation journey.
- Educate individual contributors on best practices regarding system administration service administration automation and observability.
- Be subject to additional background checks and screening performed by the customer.
You may be a good fit for our team if you have:
- Intermediate experience with Terraform including an understanding of the deployment workflow and module development.
- Working proficiency with one or more of the tools in the HashiCorp product suite.
- 47 years experience managing Linux/container environments.
- Intermediate understanding of system/service monitoring observability and alerting.
- Intermediate understanding of managing shared multitenant services.
- Intermediate understanding of managing public cloud infrastructure.
- Intermediate understanding of industrystandard configuration management tools.
- Deep understanding of software development lifecycle.
- Intermediate understanding of security and compliance requirements for shared services.
- The ability to work well in group environments and independently.
- A proven track record of assisting with or leading cloud transformation at one or more organizations.
- Familiarity with cloud service providers and their offerings common technical platforms and shared service management at scale.
- The ability to work independently executing on a provided roadmap.
- The ability to explain complex technical topics in simple terms.
- Experience as a technical lead on a platform engineering/SRE team is a plus
#LIHybrid #LISM1
HashiCorp is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. HashiCorp will be the hiring entity. By proceeding with this application you understand that HashiCorp will share your personal information with other IBM subsidiaries involved in your recruitment process wherever these are located. More information on how IBM protects your personal information including the safeguards in case of crossborder data transfer are available here: link to IBM privacy statement.
Required Experience:
Senior IC
Employment Type
Full Time
