Manager Security Operations- Tier 1
Manager Security Operations- Tier 1
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Arctic Wolf with its unicorn valuation is the leader in security operations in an exciting and fastgrowing industrycybersecurity. We have won countless awards for our excellence in security operations and remain dedicated to providing an industryleading customer and employee experience.
Our mission is simple: End Cyber Risk. Were looking for a Manager Security Operations to be part of making this happen.
About the Role:
The Manager Security Operations is responsible for managing the people processes and services we deliver to customers.
As a Manager Security Operations you will:
Develop enhance and operationalize processes to better execute customer expectations.
Develop measure analyze and maintain the internal and external service metrics for Service Operation providing timely reports to leadership teams.
Leverage the metrics to make better informed decisions on improving the organizations capability and functionality.
All people management responsibilities for the organization
Provide escalation support for customer management challenges security incidents and ticket triage functions.
Lead coordinate and train others on effective management of security incidents and operational responses for customers
Collaborate across various business units to deliver the most comprehensive security response to customers.
Work closely with recruitment team to ensure a strong pipeline of talent is being considered and that teams are operating at appropriate capacities.
Who You Are:
The Manager of Security Operations is a critical member of the Security Services leadership team. In this role you will be working directly with our Triage Security Analyst and Engineer group our first line of defense. Someone who thrives in a fastpaced teamoriented environment and who embraces opportunities for mentorship is the ideal fit for this role.
Your experience and skillset could look like:
Cybersecurity practical experience in one of the Triage functions within Arctic Wolfs Security Operations Center.
Passion for Cybersecurity. Continually learning new attack vectors new threats and security framework expertise.
Strong and demonstrated ability to define effective security processes. Ability to identify current opportunities in current processes and roll out necessary changes.
Strong and practical knowledge of industry adopted frameworks and methodologies (MITRE ATT&CK CIS NIST ISO PCIDSS etc.
Ability to lead and manage a technical team
Excellent communicator and presenter
Ability to lead and mentor
Minimum Qualifications:
A degree in Cybersecurity or equivalent
4 years experience working and managing a SOC or customer support function
About Arctic Wolf
At Arctic Wolf were cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds cultures and ideas to make our teams even stronger as we grow globally. Weve been named one of the 50 Most Innovative Companies in the world for 2022 (Fast Company)and the 2nd Most Innovative Security Company. This is in addition to consecutive awards from Top Workplace USABest Places to Work USAand Great Place to Work Canada.
Our Values
Arctic Wolf recognizes that success comes from delighting our customers so we work together to ensure that happens every day. We believe in diversity and inclusion and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate thatby protecting peoples and organizations sensitive data and seeking to end cyber risk we get to work in an industry that is fundamental to the greater good.
We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.
We also believe and practice corporate responsibility and have recently joined the Pledge 1 Movement ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.
All wolves receive compelling compensation and benefits packages including:
Equity for all employees
Bonus or commission pay based on role
Flexible time off paid volunteer days and paid parental leave
401k match
Medical Dental and Vision insurance
Health Savings and Flexible Spending Agreement
Voluntary Legal Insurance
Training and career development programs
Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race color religion sex orientation national origin age disability genetics or any other basis forbidden under federal provincial or local law. Arctic Wolf is committed to fostering a welcoming accessible respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such we strive to make our entireemployeeexperience as accessible as possible and provideaccommodationsas for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing .
Security Requirements
Conducts duties and responsibilities in accordance with AWNs Information Security policies standards processes and controls to protect the confidentiality integrity and availability of AWN business information in accordance with our employee handbook and corporate policies).
Background checks are for this position.
This position may require access to information protected under U.S. export control laws and regulations including the Export Administration Regulations (EAR). Please note that if applicable an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.
Come join the Pack during this exciting time of rapid growth where every employee makes a difference and their contributions are recognized and rewarded.
Required Experience:
Manager
Employment Type
Full-Time
