Director Integrated Field Effectiveness
Director Integrated Field Effectiveness
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$ 185500 - 344500
1 Vacancy
Job Description
Band
Level 6Job Description Summary
This position will be located at the East Hanover NJ location and will not have the ability to be located remotely.Job Description
The Insights and Decision Science (IDS) team is dedicated to enabling improved decisionmaking at Novartis by leveraging data and advanced analytics capabilities to generate actionable insights that drive business growth. We collaborate closely with the US business bringing insights and challenging ideas to empower smarter datadriven decisionmaking. Reporting into the ED Integrated Field Effectiveness this role is crucial in enhancing the performance and impact of the field force.
The Dir Integrated Field Effectiveness plays an important role in conducting the analyses to identify key drivers to improve efficiency and effectiveness of the US field organization. By developing and refining key performance indicators for segments of the field force they ensure the field is wellequipped to achieve engagement goals educational objectives appropriate patients on medicine and ultimately US Commercial targets.
Key Responsibilities:
Maintain and improve a systematic comprehensive evaluation of the effectiveness (performance) for a given Novartis field team (Commercial Medical Novartis Patient Services etc. across all therapy areas and brands
In close coordination with IDS leads (Business Performance Functional Excellence) and TA and brand level IPSTs develop field team KPIs for their assigned field function that are aligned with the organizations strategic goals
Review and improve processes aimed at proactively uncovering key pain points and drivers of success at the field team level
Establish local level opportunity identification process in partnership with Field organizations. Support field team leadership with relevant performance metrics and evaluations to enable responsive strategic decision making
Provide analytics on HCP Account & Medical Expert engagement to support all the teams (Commercial Medical Novartis Patient Services etc.
Monitor field force adherence to internal tool (e.g. NBA / decision engine interactive visual aids etc) recommendations (e.g. HCP prioritization call plans followups) comparing performance of high vs low adopters to establish nearreal time awareness of field team performance across their function
Upskill and mentor the members of their team owning their professional growth and development
Establish a team culture of continuous process and evaluation improvement. Ensure the team is deeply connected to the field facing organizations through direct exposure to field teams
Identify potential threats and opportunities through proactive competitive benchmarking
Partner with Resource Optimization team to ensure proper quantification of the value of the sales force. Partner with the Functional Excellence team to align on requirements for any leadership dashboards & reporting solutions and consult on metrics & data to directly enable the sales force
Novartis seeks an individual with extensive experience in the pharmaceutical or healthcare industry with a strong understanding of field force operations and sales strategies. This individual should have a proven track record of leading and managing highperforming teams with a focus on driving effectiveness and achieving strategic objectives. A strong analytical background is essential with the ability to analyze complex datasets and derive actionable insights.
Essential Requirements:
Education: Bachelors degree in related field is ; Master of Science and/or MBA preferred
A Minimum of 8 years of experience in the pharmaceutical or healthcare industry with a deep understanding of field force operations and sales strategies
Strong analytical skills with expertise in data analysis and interpretation to drive strategic decisionmaking and optimize field strategies
Experience in developing and implementing key performance indicators (KPIs) to measure and enhance field force performance
Demonstrated experience in managing field force activities including engagement strategies sample distribution and adherence to internal tool recommendations
Ability to provide datadriven coaching and develop feedback loops and incentive programs to improve field force performance
Excellent communication skills with the ability to present complex insights and strategies effectively to diverse audiences including field leadership and internal stakeholders. Proven ability to engage and collaborate with crossfunctional teams including medical access and commercial teams to align strategies and initiatives
Strong leadership skills in a team environment which requires negotiation persuasion collaboration and analytical judgment
Ability to thrive in a fastpaced dynamic environment and adapt to changing business needs and priorities
The pay range for this position at commencement of employment is expected to be between $185500.00 and $344500.00 a year; however while salary ranges are effective from 1/1/25 through 12/31/25 fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further final pay determinations will depend on various factors including but not limited to geographical location experience level knowledge skills and abilities. The total compensation package for this position may also include other elements including a signon bonus restricted stock units and discretionary awards in addition to a full range of medical financial and/or other benefits (including 401(k) eligibility and various paid time off benefits such as vacation sick time and parental leave) dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired employee will be in an atwill position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance Company or individual department/team performance and market factors.
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment hiring training promotion or other employment practices for reasons of race color religion gender national origin age sexual orientation gender identity or expression marital or veteran status disability or any other legally protected status. We strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.
Accessibility and reasonable accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application process or in order to perform the essential functions of a position please send an email to calland let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Range
Skills Desired
Agility Agility Business Analytics Competitive Intelligence CrossFunctional Collaboration Customer Insights Customer Orientation Data Analysis Databases Data Science Forecasting GoToMarket Strategy Healthcare Sector Understanding Influencing Skills Innovation Machine Learning (Ml) Marketing Analytics Market Research Microsoft Excel People Management Predictive Analytics Product Marketing Qualitative Research Quantitative Research R (Programming Language) 5 moreRequired Experience:
Director
Employment Type
Full-Time
