Mobile Service Technician
Mobile Service Technician
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Salary Not Disclosed
1 Vacancy
Job Description
Who We Are Looking For:
We are looking for a reliable and thoughtful technician who wantsto take their career to the next level. Take your ability to service and repair and add the Service Advisor role. Mobile service is here to stay. Its just like when computers came into the service department. Nobody wanted them but now you cant run a shop without them. Get on the train and lets ride!
KSQs
Knowledge Write up RO Tablet/technology Customer Service Experience/Skills
Skills Oil change Belts Wiper Replacement Multipoint inspection Filter
change Tire Rotation Fluid Change Brake Pads Battery Change
Qualities Open Trustworthy Personable Neat appearance Good
communicator Confident Decisive Organized Conflict management Dependable
Adaptable Thorough
Become the face of our Ford brand and our service experience with Ford Mobile
Service. We are building something new and developing trusting relationships.
Join our team as we take our service lane out into the community.
We are looking for a selfmotivated automotive technician who is personable
dependable and trustworthy. You will help us create and deliver light automotive
services directly to customers. You will manage your day in the community traveling
to appointments performing services like recall replacements and oil changes. Top
notch training is provided customer experience and/or hospitality experience desired.
Job Description
As a Mobile Service Technician you will
Organize and prepare for the days appointments
Engage with many different customers each day and represent our Tallahassee Ford Lincolnand Ford Motor Company
Apply hospitality skills by warmly greeting and engaging with customers
Consult with the customer on work to be performed
Perform a multipoint inspection
Perform the work needed in a clean and efficient manner
Commit to a leavenotrace clean up
Be a part of an amazing cuttingedge team working to revolutionize the way we
deliver our service experience!
Soft Skills:
- Consumer Centric
- Personable
- Organized
- Proficient Communication Skills
- Computer Savvy
- Ability to navigate a tablet:
- Perform Repair Order write up
- Completion of Repair Order and closing out Repair Order
- Complete MultiPoint Inspection
- Access PTS for all technical vehicle capacities specifications and
- OASIS monitoring (searching for any Open FSAs)
Technical Skills:
- Base Level Tech B/C
- Basic Electrical Knowledge
- CoachAbility
- Quality Driven
- Scan Tool Usage
- IDS FDRS Generic Scanner(optional dealer preference)
- Ability to Program Modules Perform DTCs Retrieval and Possible
- PID interpretation
Physical Capabilities
- Flexibility:
- Tech will be Bending Squatting and Laying on the Ground
- Physical stature that allows Under Vehicle services to be performed
- Easily and repetitively standing from a prone position
- Willingness to work in diverse weather conditions
- Physical strength to lift a tire onto the vehicle from a crouching position.
- Some Mobile Service Van repairs may necessitate the ability to lift between 75 and 100 pounds
Required Experience:
IC
Employment Type
Full-Time
