Retail Keyholder
Retail Keyholder
Posted on :
08-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
08-04-2025
Job Description
Job Title:Retail Keyholder
Location:Traverse City MI
Location:Traverse City MI
Parttime yearround position
Summary of Position:
Cherry Republics Retail Keyholder assists with the coordination of training staff shipment of goods arrangement of store layout opening and closing procedures and providing overall support to the Retail Store / Management. Due to the possibility of handling alcohol on the job all Retail Keyholder candidates must be over the age of 18 to comply with Michigan laws and regulations.
Essential Duties and Responsibilities:
Includes the following. As with any job other duties may be assigned to you as appropriate.
Summary of Position:
Cherry Republics Retail Keyholder assists with the coordination of training staff shipment of goods arrangement of store layout opening and closing procedures and providing overall support to the Retail Store / Management. Due to the possibility of handling alcohol on the job all Retail Keyholder candidates must be over the age of 18 to comply with Michigan laws and regulations.
Essential Duties and Responsibilities:
Includes the following. As with any job other duties may be assigned to you as appropriate.
- To assist the Retail Management as directed while accomplishing operational and customer serviceoriented tasks and responsibilities.
- Supervise retail staff including cashiers and other ambassadors working on the floor.
- Continuous enforcement of Cherry Republic customer service expectations leading by example.
- Able to follow and enforce policy and procedures with a strong desire to provide quality customer service with a positive attitude.
- Ensure merchandise is clean and ready to be displayed.
- Maintain floor inventory store should look full.
- Ensure promotions are accurate and merchandised to company standards.
- Manage the store and property when Manager is away serve as a second set of eyes.
- Assists with special events in store and companywide.
- Cash Handling and Register Balancing monitor sales staff daily when on the sales floor.
- Continually work towards and supervise employees to monitor the appearance of Retail Store & Tasting Room and grounds.
- Enforce Service from the Heart (SFTH) The Proven Process and training by customer service guidelines Able to apply company values to resolve issues.
- Able to perform Ship from Store (SFTS) and Acumatica orders.
Supervisory Responsibilities
Serves as lead person for retail staff of 10 40 employees when Management and supervisor(s) are unavailable.
Skills You Need
Serves as lead person for retail staff of 10 40 employees when Management and supervisor(s) are unavailable.
Skills You Need
- Ability to complete tasks meet deadlines and solve problems.
- Excellent written and verbal skills.
- Detail oriented and technically adept.
- Strong attention to detail and ability to keep records and files organized.
- Ability to multitask various projects and staff members.
- Understanding of Shopify and basic email etiquette.
- Able to deliver superior customer service.
- Solid understanding of Cherry Republics culture.
- Ability to work within a TEAM.
Qualifications for the Job To perform this job successfully you must be able to perform each essential Duty satisfactorily. The requirements listed below are representative of the knowledge skill and / or ability you are required to possess.
Educational Requirements High School Diploma or GED required previous retail experience in a retail setting preferred.
Language Requirements Abilityto read. Ability to effectively present information and respond to questions from groups of clients customers managers and the general public.
Computer Skills To perform this job successfully you should have knowledge of our Point of Sale (POS) system including SFTS mail order software (Acumatica).
Physical Requirements Ability to be on foot for long periods of time walking on the sales floor with the stamina to stand stationary when using the POS system. Frequently lifting 25 lbs. or more throughout an 8hour shift. Must be able to reach bend crouch and use a ladder and tools to create displays. Frequent bagging and gift boxing when cashiering. Occasional outside maintenance is required (i.e. snow shoveling sweeping).
Reasoning Ability Ability to communicate accurately timely and thoroughly to customers and staff.
Your Work Environment
The work environment characteristics described here are representative of those you wouldencounter while performing the essential functions of this job. Should you have a disability thecompany may make reasonable accommodations to allow you to perform the essential functions. Retail store associates should maintain a flexible schedule and be available when needed at the store. Should be able to lift up to 25lbs and stand for long periods of time. Shoveling snow in winter climb ladder when necessary to a height of 12.
Other Things You Should Know
Listed here are the important parts of your job. But more importantly you are here to thinkto use your judgment to act in the best interest of the company at all times. The Ultimate Expectation is as follows: Always do what must be done without waiting to be asked. As long as you are acting in the companys best interests and in accordance with core values and policies you have permission to act in our mutual best interests.
If at any time you dont feel we are doing the right thing please say so. You have the rightand we give you permission to speak up when necessary to state what is unstated to make asuggestion or to question an action or decision. This doesnt mean we will always agree withyou nor that we will necessarily change what we are doing; but we always want to hear what you most believe would help us better achieve our goals and purpose and to create an even better place for all of us!
Employment Type
Full Time
Key Skills
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