Solution Engineer
Solution Engineer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 128000 - 160000
1 Vacancy
Job Description
About Sentry
Bad software is everywhere and were tired of it. Sentry is on a mission to help developers write better software faster so we can get back to enjoying technology.
With more than $217 million in funding and 100000 organizations that believe were on to something were building performance and error monitoring tools that help companies like Disney Microsoft and Atlassian spend less time fixing bugs and more time building products.
Sentry embraces a hybrid work model with Mondays Tuesdays and Thursdays set as inoffice anchor days to encourage meaningful collaboration. If you like to selfishly build things that make your digital life better come help us build the next generation of software monitoring tools.
About the role
The Solutions Engineering team at Sentry is responsible for helping our largest customers successfully adopt Sentry into their applications and workflows from integrating our SDK to making sure alerts and issues make it to the right place at the right time. Solutions Engineers will be interfacing with customers to ensure optimal implementation and utilization ensuring that: Developers can effectively identify and resolve issues in their applications.
Development teams increase developer productivity and customer satisfaction.
In this role you will
- Understand customers pain points and objectives and build implementation and onboarding plans to meet those objectives and demonstrate business value.
- Develop best practices educational offerings and content around error and performance management opensource or the Sentry product (ex: howto articles and/or videos on specific functionality of the product).
- Act as a trusted advisor and subjectmatter expert for customers to assist with instrumenting software engineering and monitoring best practices.
- Provide workshoplevel interaction to customers in order to drive the maturity of use and broader adoption.
- Work crossfunctionally (internally) to provide feedback to the product and development teams and align Sentrys product roadmap with improving time to valuedelivered.
Youll love this job if you
- Are a technology enthusiast: You genuinely enjoy discussing technical concepts and building relationships with engineers and engineering leaders.
- Seek variety and challenge: Youre energized by a dynamic environment tackling diverse projects and collaborating with customers across various industries.
- Are a creative problemsolver: You relish the opportunity to craft innovative solutions develop valuable resources (scripts code samples demos) and create engaging content.
- Are driven by results: You thrive in a fastpaced environment and are motivated to deliver impactful outcomes.
- Are passionate about Software Development developer tools opensource and/or all things software development life cycle!
Qualifications
- Proven Experience: 3 years of experience as a Solutions/Sales Engineer (preferred) Implementation Consultant or Software Developer demonstrating a strong track record of successful customer interactions.
- Technical Proficiency: Handson expertise with a diverse range of programming languages and frameworks including JavaScript Frameworks backend languages (Python Node.js Java) and mobile platforms (React Native iOS Android).
- Software Development Lifecycle Understanding: Deep familiarity with the software development and release lifecycle including common developer pain points and challenges.
- Domain Knowledge: Strong observability expertise and practical experience in observability APM RUM and tracing.
- Possess excellent communication and presentation skills.
- Problem solver and a candoer.
The base salary range (or hourly wage range if applicable) that Sentry reasonably expects to pay for this position is $128000 to $160000. A successful candidates actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including without limitation the candidates work location education work and other relevant experience skills and jobrelated knowledge. A successful candidate will be eligible to participate in Sentrys employee benefit plans/programs applicable to the candidates position (including incentive compensation equity grants paid time off and group health insurance coverage). See Sentry Benefits for more details about the Companys benefit plans/programs.
Equal Opportunity at Sentry
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity veteran status or other legallyprotected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs or (b) seek employment with Sentry. We strive to build a diverse team with an inclusive culture where every teammate can thrive. Sentry is an opensource company because we believe that everyone everywhere should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability you may contact us at .
Want to learn more about how Sentry handles applicant data Get the details in our Applicant Privacy Policy.
Employment Type
Full Time
