Small Commercial Account Manager
Small Commercial Account Manager
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Job Description
Small Commercial Account Manager
Who We Are
At HUB International we are a team of entrepreneurs. We believe in empowering our clients and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm we offer employees resources in both technology and industry expertise but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique regional culture.
HUB is the 5th largest global insurance and employee benefits broker providing a broad array of property casualty risk management life and health employee benefits investment and wealth management products and services. With over 16000 employees in over 500 offices throughout North America HUB has grown substantially in part due to our industry leading success in mergers and acquisitions
What We Offer You
At HUB International we want you to achieve an even worklife balance and our benefits package allows you to manage your health wellness and financial future. HUB International will foster your learning support your endeavors and encourage your growth. We provide opportunities for careerdriven individuals to move upward in our organization. Our successes breed your opportunity!
Benefits you may enjoy working at HUB International MidwestEast:
- Medical Dental and Vision (PPO HMO and HSA)
- Comprehensive Wellness Program
- 401(k) Retirement Plan
- Life and Disability Plans
- Vacation Holiday Sick and Personal Time Off
- Pet Insurance
- Bonus Program
- Comprehensive Onboarding Program
- Flexible Work Arrangements
- Employee Engagement Events
- Dress for Your Day DressCode
- Hybrid Work Schedule
- Service Awards
Heres Where You Come In
As a Small Business Commercial Account Manager you will manage an assigned book of business. You will be responsible to retain our clients through customer service and maintaining accurate client information in our systems. You will work in a collaborative team environment mentoring Associate Account Managers and Team Assistants as applicable.
Responsibilities:
- Manages a book of business generally in excess of 550k in revenue depending on the complexity or number of accounts.
- Provide quality customer service to existing accounts with a goal of 93 retention or more.
- Collaborate within a team that includes: Producers Sr. Account Managers and Associate Account Managers.
- Mentor support and train Associate Account Managers and Team Assistants as necessary.
- Ensure accurate maintenance of client information in EPIC
- Accountable for administrative tasks
- Special projects and all other duties as assigned
Cultural Expectations:
- Determination unsatisfied until we are the best. We go the extra mile for clients and colleagues.
- Ownership Responsible to each other our clients and our goals.
- Teamwork Together we attain greater success.
- Sincerity Giving and receiving direct and caring communication
Qualifications:
- High School Degree or Equivalent
- 35 years in a Commercial Lines role on the agency side
- Experience working in the middle market with accounts averaging $15k in revenue and above
- Intermediate excel skills
- Strong communication
- P&C License
- Willingness to travel on occasion
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Required Experience:
Manager
Employment Type
Full-Time
