Sales Rep Support Analyst
Sales Rep Support Analyst
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Job Description
Our Company
Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen.
Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!
The Challenge:
As a member of the Worldwide Sales Operations team you will have the unique opportunity to inspire change serving in a role to support Sales processes via SalesForce and other integrated tools e.g. GainSight Clari CPQ etc. You will be working on project implementation; enhancements and business process queries on Salesforce and other associated apps. You will contribute to the fundamental improvement of internal sales processes at Adobe Inc.
You will engage with highly hardworking Sales Operations Finance IT Marketing and Business Unit professionals to ensure of results to plan.
What youll do:
User Management for various platforms like SFDC CPQ Clari & GainSight.
Data Management for multiple SFDC instances other ecosystem apps and integrated apps like Anaplan ECP & SAP
M&A Projects that might include System Reviews Data Reviews Data Cleansing Data Migration and providing support to users and other migration related activities.
Data Governance enforce already defined policies & procedures and keep refining them as per current environment & needs.
Perform regular Data Audits to maintain data integrity identify improvement areas and draft appropriate recommendations for decision making.
Operate as first line of support to Sales Users and work with all relevant parties like BPM & IT to resolve user issues.
Work with large volume of Data that includes Data related activities like Cleansing Deduplication Extraction Manipulation Upload & Reporting.
What you need to succeed:
Bachelors degree or higher preferably in Computer Science with 4 years software high tech or management consulting experience.
Preferably Salesforce Certified Consultant or Salesforce Certified Administrator
Expertise of Salesforce configuration (approvals workflows validations etc.
Knowledge of ETLs like Data Loader & Demand Tools.
Experience with data migration activities is helpful
Experience working in a sales organization and familiarity with sales processes preferred.
Adobe is proud to be anEqual Employment Opportunityand affirmative action employer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other applicable characteristics protected by law.Learn more.
Adobe aims to make Adobe accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process emailor call.
Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each others employees.
Required Experience:
IC
Employment Type
Full-Time
