Front of House Manager
Front of House Manager
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Job Description
Description
Do you enjoy working in a fastpaced environment serving on a team committed to providing excellent customer service and being part of a family This may be the opportunity you have been seeking! Research Row ChickfilA is hiring Managers for our front of house positions and Drive Thru at our store located in Rockville Research Row.
CHICKFILA STORY
We should be about more than just selling chicken. We should be a part of our customers lives and the communities in which we serve. Founder of CFA S. Truett Cathy.
ChickfilA was founded with the customer and employee in mind. Come join a leader that has changed the fastcasual restaurant business. Be part of our exceptional team who invests in our employees and your career. At ChickfilA we foster an environment of excellence and create Raving Fans/Customers.
WHATS IN IT FOR YOU:
Career and Family Team environment
Educational Scholarships
Flexible Schedules
Mentoring and training
Career advancement opportunities
401k Matching
Medical Insurance
Requirements/Responsibilities
JOB OVERVIEW:
The FrontofHouse Manager role is an ambassador leader and critical component in ensuring that ChickfilA customers have an amazing experience. The ideal manager:
Delivers legendary customer service to everyone by acting with a customer comes first attitude and engaging with each person. Discovers and responds to customer needs acts with integrity honesty and knowledge that promote the culture values and mission of ChickfilA.
Sets and leads by example in a positive team culture and environment.
Maintains a calm demeanor during periods of high volume and sets a positive example for the shift team.
Anticipates customer and store needs by constantly evaluating environment and customers for cues.
Regularly communicate directly with Operations Directors and OwnerOperators regarding store operations team management and customer service.
Help train and onboard new team members.
IDEAL LEADER:
The right candidate will have casual dining restaurant experience and a proven track record in leadership and facilities management.
Prior experience as manager supervisor crew lead shift lead assistant manager kitchen manager FOH manager is very helpful to the success this job as wage is based on experience.
The leader is also:
Personable and passionate
Servant spirit with a strong sense of stewardship
Makes great eye contact
Confidence in interacting with people
Calm Under Pressure
Hardworking
Team Player
Selfstarter creative and flexible
Ability to Multitask
Mature dependable and resultsoriented
Unquestionable integrity and represents ChickfilA well
Ability to lift up to 50 lbs multiple times per shift
Able and willing to work outside year round assisting drive through
Simply submit aresume and a cover Letter. In your cover Letter please write a short paragraph describing yourself and why you would make a great addition to our team.
Required Experience:
Manager
Employment Type
Full-Time
