UTLX
As a part of the global industrial organization Marmon Holdingswhich is backed by Berkshire Hathawayyoull be doing things that matter leading at every level and winning a better way. Were committed to making a positive impact on the world providing you with diverse learning and working opportunities and fostering a culture where everyones empowered to be their best.
The Field Operations Supervisor role is to provide value driven customer service by ensuring productive and efficient
car repair operations at a site level. In addition the Field Operation Supervisor unifies a talented workforce with
strategic plans for achieving business expectations and meeting production demands set forth in partnership with the
customer(s).
Union Tank Car Company (UTLX)manufactures leases and repairs railcars in North America for railroads and industrial companies. With roots dating back over 125 years we are part of an operation that owns and leases a diversified portfolio of approximately 120000 tank cars and 10000 freight cars operates two tank car manufacturing facilities and has a network of more than 110 fullservice and mini / mobile repair shops. Owned by Marmon Holdings Inc. and Berkshire Hathaway we rely heavily on those with the aptitude attitude and entrepreneurial spirit to drive our success and are committed to attracting and retaining top talent. We offer competitive compensation an excellent benefits package and an opportunity to become part of a topnotch team where enthusiasm expertise and progressive thinking are encouraged and valued.
Why Join Our Team
We take pride in offering our employees rich benefits packages. We appreciate hardworking and passionate individuals which is why we offer:
- Medical Dental and Vision coverage day one of employment
- Companypaid employee and dependent life insurance
- Companypaid sickness and accident income
- 401k with matching
- Annual safety shoe reimbursement and prescription safety wear
- Holiday pay 10 Total Effective Day 1 of employment
- Vacation offered
- Marmon & ADP employee discount program
- Tuition Reimbursement
Supervisor Responsibilities:
Manages and directs personnel. Is responsible for the overall direction coordination and evaluation. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include safety interviewing hiring and training employees; planning assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Site Location: Buna TX 77612
Essential Functions:
- Lead the team and foster a culture centered on Safety and Quality.
- Actively Supports Safety and Quality initiatives such as safety reviews compliance training and quality checks.
- Maintain appropriate presence with team and customer by conducting daily site walks to monitor progress address issues and ensure compliance with safety standards.
- Meets or exceeds site performance goals such as reducing repair turnaround time and increasing customer satisfaction in alignment with the companys strategic plan and departmental goals.
- Responsible for maintaining adequate staffing levels through effective recruitment training and scheduling to meet productivity needs and performance expectations.
- Effectively manage employee work schedules by ensuring adequate coverage to achieve appropriate worklife balance and meeting customer needs.
- Actively participate in Safety and Quality audits for ensuring regulatory compliance and customer expectations are maintained.
- Maintain car repair status reports for reviewing efficiencies returning cars to service timely and for providing real1time updates to customers as required.
- Complete weekly report and KPI tracking such as repair turnaround time and cost efficiency for communicating site level operational and financial performance to the Regional Operations Manager.
- Lead a daily team huddle (toolbox talks) to review safety protocols discuss daily goals ensure site expectations and individual needs are clearly identified and to ensure all employees are aligned with car repair plans and priorities.
- Supports continuous improvement initiatives including maintaining/establishing visual management processes.
- Identifies employee training needs and coordinates resolution with appropriate resources.
- Ensures all billing is reported timely and accurately.
- Responsible for completion of new hire onboarding process including 30 60 90 reviews and Tank University (a comprehensive training program) attendance for supporting employee development.
- Other duties as assigned
Skills / Specifications:
- Knowledge of safety protocols and quality control processes.
- Ability to conduct and participate in safety and quality audits.
- Goal setting and performance management.
- Recruitment training and scheduling skills.
- Effective scheduling management.
- Identifying and addressing training needs.
- Proficiency in maintaining and analyzing reports.
- Strong communication skills for updating customers and management.
- Leadership and teambuilding skills.
- Ability to conduct daily team meetings and align team goals.
- Knowledge of continuous improvement methodologies.
- Experience with visual management processes.
- Strong customer service skills.
- Ability to maintain a presence and address customer concerns.
- Experience in employee development.
- Conducting performance reviews and coordinating training.
- Accuracy in billing and reporting
Education / Experience / Qualifications:
- Valid Drivers License required
- High School diploma or equivalent required
- Bachelors Degree or some college preferred
- Proven experience in a supervisory or managerial role preferably in a field operations or car repair environment.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Commitment to fostering a culture of safety and quality.
- Proficiency in safety and quality management practices.
- Ability to manage performance goals and meet productivity targets.
- Experience in recruitment training and employee development.
- Competence in reporting KPI tracking and financial management.
- Knowledge of continuous improvement methodologies and visual management processes.
- Strong customer service orientation.
- Billing and financial reporting experience.
- Detailoriented and highly organized.
- Ability to balance multiple priorities and meet deadlines.
- Strong problemsolving and decisionmaking abilities
Working Conditions:
- Must be able to traverse the operations facility.
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at a time.
- Ability to work extended hours when needed.
DISCLAIMER:
This job description is only a summary of the typical functions of the job and not an exhaustive or comprehensive list of all possible job responsibilities tasks and duties. The company reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
EEO
Following receipt of a conditional offer of employment candidates will be required to complete additional jobrelated screening processes as permitted or required by applicable law.
We are an equal opportunity employer and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process please email your request to and please be sure to include the title and the location of the position for which you are applying.
Required Experience:
Manager