Job Description
Reporting to the Team Leader (Security Sergeant) Security Officers maintain security and safety of people and property in assigned area on the Universitys campus by patrolling areas on foot providing campus escorts and emergency transportation directing traffic securing buildings and gates enforcing university rules and regulations. Security Officers may be required to resolve minor conflicts and prevent crimes prepare reports and serve as effective professional role models to the Universitys students. Security Officers are distinguished from campus Police Officers in that incumbents do not carry firearms write state citations or arrest violators and North Carolina Law Enforcement Certification is not required. Security Officers are expected to report highly unusual or suspicious criminal activity to sworn police officers for followup. Responsibilities: Effectively maintains order and provides protection for persons and property on campus following established departmental procedures Appropriately applies knowledge of University policies and departmental procedures to arrive a valid course of action Provides an alert presence and a vigilant patrol of the campus buildings (Residential Halls) and grounds by the designated mode (foot golf cart or vehicle) to prevent and detect suspicious activity and potentially unsafe situations or conditions; gives special attention to areas of high crime incidents and high safety risks Recognizes dangerous situations and take proper corrective action; reports all suspicious activity equipment malfunction and other irregularities to the Platoon Leader Diligently provides campus escorts for personal safety and security medical transports and motorist assists Rapidly responds to alarms for intrusion fire and other related security needs Provides emergency and nonemergency assistance to emergency medical personnel and local law enforcement agencies on campus Provides security for special events social and sports events Effectively directs and controls traffic and the parking of vehicles Provides directions and general information to guest and visitors Secures and unlocks gates buildings and other areas as scheduled or as specifically authorized Conscientiously completes all shiftrelated duties in a timely and thorough manner Applies common sense discretion to achieve the appropriate outcome Responds to complaints of disturbance accidents stolen property or criminal activity Effectively settles disputes resolves conflicts and/or negotiates with others while performing policing duties Takes statements from witnesses suspects and/or other involved parties to obtain comprehensive information from all relevant sources Identifies evidence and protects crime scenes Suitably reasons and forms conclusions about events/issues to identify appropriate solutions conclusions and approaches to issues or problems. Initiates appropriate action in the handling and protection of offenders Actively seeks to establish and maintain effective relations with students faculty staff the general public and other law enforcement officials Effectively builds a sense of ownership/partnership with the campus community in their mutual safety and security Represents the University in a professional manner to the internal campus community and the outside public Effectively interacts with and establishes rapport with persons with varied cultural backgrounds and with disabilities Suitably balances any justified assertion of corrective authority without inappropriately offending others Creates timely accurate and complete incident reports Effectively composes comprehensive written records of incidents/complaints describing detailed information and action taken Maintains physical condition qualifications that enable rapid and effective response to emergency situations Is proficient in the handling and use of issued weapons and equipment: ASP baton pepper spray and handcuffs Can use physical force when appropriate to assist sworn law enforcement personnel and as based on state and federal laws All other related duties as assigned Saint Augustines University SAU drawing on its rich legacy as an access institution is a studentfocused comprehensive educational institution that produces outstanding graduates prepared for personal and professional success. SAU was established in 1867 in Raleigh NC by the Episcopal Diocese of North Carolina. A fouryear liberal arts university with an average enrollment of approximately 1000 SAU sits on 105 lush acres just north of Downtown Raleigh NC. The institution offers more than 20 undergraduate degrees and a Master of Public Administration MPA Program and is accredited by the Southern Association of Colleges and Schools Commission on Colleges SACSCOC . Additional Information: Employment is contingent upon a positive background check and proof of COVID 19 vaccination. Documentation of medical and religious exemptions will be accommodated. Official transcript is required upon acceptance of the position.
Physical Demands
Ability to operate a motor vehicle Ability to operate golf cart Ability to write at High School Level (minimum) Ability to walk and stand for long periods of time Ability to work in extreme weather conditions Must be able to lift 50 pounds
Required Qualifications
Ability to work on a computer; reports and camera systems Ability to speak and understand English Language Ability to distinguish between different shapes and colors Is proficient in the handling and use of issued weapons and equipment: ASP baton pepper spray and handcuffs Education and/or Experience: High school diploma or GED Prior work experience 2 years) involving customer service with the general public preferably as a security officer on a college campus Work effectively with a diverse population and in the proactive identification of problems and the development and implementation of appropriate solutions Quickly and calmly analyze emergency situations and objectively determine the proper course of action Cope with situations firmly courteously tactfully and with respect for the rights of others Demonstrate sound judgment in recognizing the scope and application of authority
Required Experience:
Unclear Seniority