Engineer II
Engineer II
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1 Vacancy
Job Description
Description
About Apexon:
Apexon is a digitalfirst technology services firm specializing in accelerating business transformation and delivering humancentric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.
Apexon brings together distinct core competencies in AI analytics app development cloud commerce CX data DevOps IoT mobile quality engineering and UX and our deep expertise in BFSI healthcare and life sciences to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services a dedication to solving clients toughest technology problems and a commitment to continuous improvement.
Backed by Goldman Sachs Asset Management and Everstone Capital Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents.
We enable #HumanFirstDIGITAL
Role Description:
Youll be responsible for (Responsibilities):
- Install configure and troubleshoot Linux and Windows servers and workstations as well as WAN/LAN networks and software backup applications.
- Troubleshoot and resolve Unix (RHEL and Ubuntu) issues/failures.
- Troubleshoot and resolve subscriptions for Windows and Linux server licenses and renewals.
- Manage physical to virtual workstations as needed
- Manage HyperV deployments on top of a failover cluster.
- System Infrastructure Planning:
- Plan forecast and implement new system hardware infrastructure including the phasing out of legacy systems and components.
- Plan test and implement upgrades to Unix Windows and MySQL databases.
- Plan test and implement upgrades of software fix packs to desktop and server OS including creating a project plan coordinating meetings and managing resources.
- Support annual desktop and system audits.
- User Support and Training:
- Provide occasional 24/7 support and participate in a rotating weekend oncall schedule with the team.
- Provision and deprovision users for tool access including managing user access to project server resources.
- Write and maintain training installation and process documentation for users as needed.
- Communicate tool failures to end users/managers offering workarounds or estimated availability timelines.
- Collaboration and Documentation:
- Collaborate with various teams to support both modern systems and legacy components ensuring cohesive operations across all IT systems.
- Hold and facilitate meetings with internal and client teams to discuss server and application upgrade requirements.
- Create and manage CRQs in Remedy for issues or infrastructure support.
- Maintain management of internal project wikis and email distribution lists.
- Development Tool Support:
- Provide management of binaries for IDEs and associated components for Git development.
- Support Git development software tools and resolve related issues.
- Troubleshoot and resolve issues with HP and UFT applications and user support.
- Work with project teams to support developer workstations and tools.
- Inventory and Quality Control:
- Conduct inventory assessments for servers desktops laptops workstations and network appliances.
- Identify and implement continuous improvements to project quality and process management.
- Strong experience in managing virtual and physical server environments including Linux and Windows server environments network protocols and backup applications.
- Performs system backups and recovery. Maintains data files and monitors system configurations to ensure data integrity.
- Selfmotivated fast learner and adaptable to a fastpaced team environment.
- Ability to work effectively with both modern and legacy systems to support a large enterprise development team.
- Familiarity with Git and development tools.
- Ability to communicate technical concepts and IT terminologies to users and apply those concepts to resolve issues.
- Experience with inventory management root cause analysis and troubleshooting software tools.
Dont worry if you dont check all the boxes; wed still love to hear from you.
Our Commitment to Diversity & Inclusion:
Did you know that Apexon has been Certified by Great Place To Work the global authority on workplace culture in each of the three regions in which it operates: USA (for the fourth time in 2023 India (seven consecutive certifications as of 2023 and the UK.
Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to employees and applicants without regard to gender race color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other applicable characteristics protected by law.
You can read about our Job Applicant Privacy policy hereJob Applicant Privacy Policy (apexon)
Our Perks and Benefits:
Our benefits and rewards program has been thoughtfully designed torecognize your skills and contributions elevate your learning/upskilling experience and provide care and support for you and yourloved ones.
As an Apexon Associate you get continuous skillbased development opportunities for career advancement and access to comprehensive health and wellbeing benefits and assistance.
We also offer:
- Health Insurance with Dental & Vision
- 401K Plan
- Life Insurance STD & LTD
- Paid Vacations & Holidays
- Paid Parental Leave
- FSA Dependent & Limited Purpose care
- Learning & Development
Employment Type
Full-Time
