Team Leader Sales Service
Team Leader Sales Service
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Job Description
We understand that the world we want tomorrow starts with how we do business today and thats why were inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each others growth and development. Our culture is centered on our guiding philosophy The Five Principles: Quality Responsibility Mutuality Efficiency and Freedom. Today Antech is driving the future of pet health as part of MarsScience & Diagnostics a familyowned company focused on veterinary care.
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Antech Diagnostics Italia
Team Leader Sales Service
Salary: 35280
As we continue to grow across Europe Antech Diagnostics Italia is looking for a Team Leader to manage our customer focused team based in Treviglio.
Antech Diagnostics Italia offers a complete range of products and services for the veterinary diagnostics industry ensuring high quality care for pets. Through partnerships with global leaders we provide veterinarians with the most innovative technologies in laboratory imaging and analysis.
Main responsibilities:
Manage a team of 4 working closely with the relevant departments to ensure compliance with company policy and procedures.
Handle any escalated queries and emerging needs that may arise from customers.
Day to day line management of the team including delegation of tasks
organising work training and supporting individual team development.Ensure customer satisfaction through proper management and enhancement of resources allowing quick and effective resolutions.
Focus on continuous improvement across service and efficiency.
Provide accurate reporting to management.
Skills required:
Proven experience in a similar role managing a Customer Service and/or sales team.
Strong collaboration skills whilst also able to work well independently.
Excellent communication and problemsolving skills.
Organised approach to work detailoriented and able to prioritise your workload effectively.
Analytical skills and confident with reporting on KPIs.
Good knowledge of the English language.
About Antech
Antech is a leader in veterinary diagnostics driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90 reference laboratories around the globe; inhouse diagnostic laboratory instruments and consumables including rapid assay diagnostic products and digital cytology services; local and cloudbased data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and boardcertified specialist support services.
Note to Search Firms/Agencies
Antech Diagnostics Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is positionspecific. Any resumes curriculum vitae and other unsolicited assistance from search firms that do not have a written search agreement or positionspecific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.
Employment Type
Full-Time
