RADIOLOGY AND IMAGING SPECIALISTS |
JOB DESCRIPTION |
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Job Title: | Medical Receptionist Float |
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Location: | All Locations |
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Division/Dept.: | RIS & LRH IMAGING |
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Reports To: | Front Desk Administrator |
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Type of Shift: | Full Time |
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JOB SUMMARY |
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The Medical Receptionist Float performs a variety of clerical duties while maintaining a high level of customer service |
and quality patient care. Administration of the patient arrival process includes serving as the primary point of |
contact for patients and visitors and ensuring overall patient satisfaction. Bilingual English/Spanish speaking skills |
preferred. |
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JOB RESPONSIBILITIES |
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1. Performs clerical duties at various locations. Floats to various sites on a regular basis. |
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2. Welcomes patients and visitors by personally greeting them upon arrival. |
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3. Comforts patients by anticipating patients needs anxieties and questions. |
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4. Efficiently and accurately checks in patients including scanning in all required documents that have been |
completed by the patient and or referring physicians office. Properly scans ID and insurance cards along |
with prescriptions and all other forms as requested. |
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5. Schedules and reschedules appointments including walk in patients in an accurate and timely manner. |
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6. Consults with referring physicians offices by telephone in a concise and courteous manner. |
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7. Burns CDs and prepares film jackets. Also uploads CDs from outside facilities for comparison as necessary. |
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8. Responsible for opening and closing the cash box. Counts all cash at the opening and closing of the business day. |
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9. Responsible for individual bank bag. Prints transaction reports and verifies all payments. Forwards transaction |
report along with cash checks and any receipts via a locked bank bag to the Accounting department daily. |
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10. Maintains reception and work area. Stocks supplies and maintains inventory as necessary. |
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WORK EXPERIENCE/EDUCATIONAL REQUIREMENTS |
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Two or more years in the Medical field is preferred. |
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High school diploma or GED. |
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SKILLS/PHYSICAL REQUIREMENTS |
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Bilingual English/Spanish speaking skills preferred. |
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Skills in establishing and maintaining effective working relationships with staff and patients and the ability to |
work independently. |
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This job requires prolonged sitting or standing frequent bending stooping or stretching; Must be able to see with or |
without corrective eyewear must be able to hear clearly with or without assistance. This position may require lifting |
25 plus pounds. |
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