Order Management Intern 40 hours

Company Overview

At Motorola Solutions we believe that everything starts with our people. Were a global closeknit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.

Department Overview

At Avigilon (MSI Video) team we are helping solve some of the biggest challenges around safety and physical security by developing advanced artificial intelligence (AI) technologies and products that are used to help keep people businesses and cities around the world safer. Avigilon a Motorola Solutions company designs develops and manufactures advanced AI video analytics network video management software and hardware surveillance cameras and access control solutions that help change the way people interact with their security systems.
We seek problemsolvers who are eager to rise to the challenges of a continuously evolving technological industry and those who want to make an impact of the safety of people and businesses globally.
The Supply Chain Center in Krakow is part of Motorola Solutions (MSI) global network. The department is represented by a dynamic team of almost 300 people. We constantly grow and put a strong focus on development both organizational and individual.

Within the department structure we dynamically develop worldclass Demand & Supply Planning Order Management Order Scheduling Delivery Logistics Repair Operations Customer Master Data Management and Business Operations which makes us the Center of Excellence for MSI globally. Supply Chain is responsible for maximizing the efficiency and productivity of the operations and plays a crucial role in supporting the sales process through proper forecasting order management securing material availability shipping and delivery to our customers.

Our purpose is to deliver exceptional value and customer experience through agility speed and collaboration. We are designed to bring value lead technology innovation and provide Motorola Solutions a competitive advantage on revenue cost cash delivery & customer excellence. Our customers rely on us for the expertise services and solutions we provide trusting our years of invention and innovation experience. By partnering with customers and observing how our products can help in their specific industries we are able to enhance our customers experience every day.

We influenced the history. Now we shape the future.At Avigilon team supporting Canadian and US processes you will find a culture of thoughtleaders who are passionate about creating exciting new solutions for security and surveillance. We seek problemsolvers who are eager to rise to the challenges of a continuously evolving technological industry and those who want to make an impact of the safety of people and businesses globally.
We believe that diversity spawns innovation the more diverse our employees are the more ideas and talents we have to excel as a leader in the technology sector. If you would like to be part of a dynamic team of people who are ambitious focused and hardworking then we look forward to meeting you!

Job Description

Responsibilities include:

• Accurate entry of returns and warranty replacements data into SAP from Salesforce

• Process follow through and ensure on time fulfillment of returns and warranty replacements

• Providing timely order status information to customers

• Communicating all needs for Customer orders to cross functional team members

• Handle administrative tasks as assigned during the internship

• Handle Customer enquiries via phone and email

Basic Requirements

English skills at B2 level

Elementary computer literacy

Familiarity with SAP Salesforce and Google Workspace is welcome

Ability to identify basic problems

Ability to resolve basic issues within the process

Knowledge where to find help to resolve an issue

Team player attitude is a must

Ability to work well under pressure

Continuous learning mindset

Capability to prioritize and efficiently handle various responsibilities

Adapting to change

Attention to detail

We offer:

In return for your expertise well support you in this new challenge with coaching & development every step of the way.
Also to reward your hard work youll get:

• Flexible working hours

• Hybrid mode

• Comfortable working conditions (high class offices parking space)

• Competitive salary package

• Strong teamoriented culture

• Contract of employment

• Private medical & dental coverage

• Life insurance

• Multisport or MyBenefit vouchers

• 1000 PLN for spectacles

• Employee Pension Plan (PPE)

• Trainings and broad development opportunities

• Volleyball field and grill place next to the office

• Lots of sport activities such as Moto football league Wakeboarding Snowboarding egaming league etc.

• Access to wellness facilities and integration events

• Motorola Solutions is supporting CSR activities and encourages employees to participate

Travel Requirements

None

Relocation Provided

None

Position Type

Intern

Referral Payment Plan

No

Company

Motorola Solutions Systems Polska Sp.z.o.o

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legallyprotected characteristic.

We are proud of our peoplefirst and communityfocused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.

Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please email .